18 Inch RADCO Approved Vented Burner Assembly for VWF Log Sets - Natural Gas

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Brand: Monessen Hearth Systems
Model # VWF18NA
Item # 16580
Reward Points Earned: 216
Availability: Available
Was: $240.00 More Sales & Closeouts
Your Price: $216.00
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This is a log set designed to work with compatible Monessen™ burners.

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* Last updated on November 16th 2015.
* Product, parts, color, finish, or texture may vary slightly from photos.
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Very Good Packaging
The Fireplace Doors arrived yesterday afternoon and they were very well packaged. I installed the fireplace doors this morning and I am pleased with the way the finish was protected and how the installation went. Everything went smoothly.

Morris rated our company service 5/5 Morris

We received the fireplace heater and are very pleased with it and you handling of our order. We will pass your company's name on to our friends. Thank you for all you have done to complete our order.

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Customer Service
I must say the ladies in customer service really do go above and beyond. They have been quick to respond and extremely helpful. I can not wait to get my concrete bowls and install them. Thank you Dana and Lindsey for great service.

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The man I talked to this morning was very helpful and friendly I will be calling back to make my purchase soon! Thank You for your kindness.

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Very poor customer service
Still not resolved. I called, emailed and was billed, paid and received only received 2 one One lb bags!. This is not what I ordered. No response! CJs Hearth & Home Team Kathy - We apologize for the inconvenience and want to get this resolved for you. Our customer service team called and spoke with your husband several times asking to speak with you. Please call us at your convenience so we can be sure you get the proper color and size per your request. 

Kathy rated our company service 1/5 Kathy Westfield

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