The Whiskey River Gas Logs features charred style logs and brings a traditional warmth that matches any style. Combining great looks and efficiency the Whiskey River Log set produces 28,000 to 40,000 BTU's, depending on size, large enough to heat approximately 1000 sq. feet. The Whiskey River set comes with seven logs that can come in three different sizes and your choice of three different burner types. Each burner has its on lighting method and functions a little different then its counterpart. (Check burner description). Don't forget about our included ember kit included, place embers on bottom of fireplace and watch them create a lively glow. With a gas log set you wont have the chore of maintaining a fireplace, install and you're ready to enjoy your new fireplace at the flip of a switch.
Whiskey River (Natural Gas or Liquid Propane)
Millivolt Control (VFDR) - has standing pilot light/can be started in power outage with on/off switch. Optional remote control available.
Manual (VFDM) - Continuously lit pilot flame, manual control (low,med,high,) no remote control
Thermostat (VFDT) - Continuously lit pilot flame, thermostat control with hi-low knob, no remote control.
Features and Benefits
All parts (except remote controls and thermostats) carry a 5-year limited warranty, with a 5-year limited labor warranty.
Remotes and Thermostats (Sold with Systems or as Accessories) • All parts carry a 1-year limited warranty.
Hearth products must be installed by a qualified technician and must be maintained and operated safely, in accordance with the instructions in the owner’s manual. Empire will make replacement parts available at the factory. Shipping, labor, and installation expenses are not covered. To make a claim under this warranty, please have your receipt available and contact your installing dealer. The installing dealer is responsible for providing service and will contact the factory to initiate any warranted parts replacements. Unauthorized service or parts replacements will not be covered. This warranty applies to the original purchaser only and is not transferable.
What Is Not Covered;
This warranty does not cover damages that might result from the use, misuse, or improper installation of this appliance.
This warranty does not cover claims that do not involve defective workmanship or materials.
This warranty does not cover unauthorized service or parts replacements will not be covered.
|Material||Ceramic Fiber Logs|
|BTU||20k-40k BTU depending on burner and fuel used.|
|Fuel Type||Natural Gas or Liquid Propane|
|Width||26 1/2 inches|
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I really enjoyed working with you! Your attention to detail and follow up were beyond expectation.
Fire pit has small flame
When I put my fire pit glass on top of the orafice, it seems like the glass is covering the hole/ports and the fire is very sporadic which is limiting the heat from the pit. Any suggestions on what I can do?
Coal Stove Glass
Glass arrived in 4 days in a well packed box. I believe i could of thrown the box out a window without cracking the glass . Product was exactly as ordered with nice smooth edges. Than k you guys
Thank you for the quick reply. I was successful installing my fireplace door this morning by adding a couple of washers between the bracket and bolt/screw supplied. I really am thrilled with the quality, craftsmanship, and ease of installation. Maybe this tip will help others if they find themselves in a similar situation.
Make sure you know before buying anything from Fireside Expressions that they will charge you 35% for any returns, even if the box is unopened. They don't have to do a lot of sales, they meet their targeted revenue from restocking fees. FIRESIDEXPRESSIONS ANSWER: Dear Ms. Lynch, Firesidexpressions does not charge restocking fees to make money. Restocking fees are charged by manufacturers and vendors to cover the costs of re-entering items into inventory, inspecting the items and re-boxing them in new boxes and filing the paperwork. We also must pay the re-stocking fees if we don’t normally stock items. By the way, I know that the BBB did pass along our offer to share the restocking fees and lower your rate to 25%. They told us that you did not think that was good enough.