You can bring cozy warmth to any room with the DVB Series™ fireplace. Create just the right look with optional firebrick and trim packages. The optional signature command system gives you convenience at your fingertips. This exclusive system gives you a full-featured command center for your fireplace. This fireplace includes an aluminized pan burner which produces authentic, randomly dancing flames. Its large ember bed and glowing ceramic fiber logs add to the overall fire viewing experience. Its convenient design allows you to set it up in either a top- or rear-venting configuration. The full-featured control panel conveniently lifts off, so you can add a blower or other upgrades with ease. Stay warm and cozy.
Signature Command (SC) Control Features:
This appliance is approved for installation with the following direct-vent pipe.
Only MHSC venting components specifically approved and labelled for this fireplace may be used.
Monessen 4" x 7" Twist Look Direct Vent Pipe
The following components are warranted for life to the original owner, subject to proof of purchase: Firebox, Combustion Chamber, Heat Exchanger, Grate and Stainless Steel Burners.
FIVE YEAR WARRANTY
The following components are warranted five (5) years to the original owner, subject of proof of purchase: Ceramic Fiber Logs.
MHSC warrants the components and materials in your gas appliance to be free from manufacturing and material defects for a period of two years from date of installation. After installation, if any of the components manufactured by MHSC in the appliance are found to be defective in materials or workmanship, MHSC will, at its option, replace or repair the defective components at no charge to the original owner. MHSC will also pay for reasonable labor costs incurred in replacing or repairing such components for a period of two years from date of installation. Any products presented for warranty repair must be accompanied by a dated proof of purchase.
This Limited Lifetime Warranty will be void if the appliance in not installed by a qualified installer in accordance with the installation instructions. The Limited Lifetime Warranty will also be void if the appliance is not operated and maintained according to the operating instructions supplied with the appliance, and does not extend to (1) firebox/burner assembly damage by accident, neglect, misuse, abuse, alterations, negligence of others, including the installation thereof by unqualified installers, (2) the costs of removal, reinstallation or transportation of defective parts on the appliance, or (3) incidental or consequential damage. All service work must be performed by an authorized service representative.
Ships as freight.
Shipping cost is included in pricing. Additional shipping may be required for areas considered "remote" by delivery services.
BEFORE PURCHASING, PLEASE NOTE THE FOLLOWING:
This product must ship LTL freight and a signature is required for delivery.
Please be sure to inspect the all freight shipments carefully and note any damages or missing items on the delivery receipt.
In the event of possible concealed damage, customers MUST write "Pending Inspection" next to their signature on the delivery receipt. Failure to write "Pending Inspection" on the delivery receipt will bar the customer from recovery for undiscovered/concealed damage, after the fact.
All deliveries will be common carrier "Curbside Delivery"
"Curbside Delivery" provides delivery made to curb at the end of the driveway. It is not the drivers responsibility to bring freight into house, garage, etc. Drivers do not assist with unpacking, set-up or clean up
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Thank you. Very Fast.
I just placed my 2nd order and I appreciate your excellent customer service, every time that I have needed to connect with someone I always would get an expedient reply. Thank you again.
From the first moment I interacted with Dana she was nothing but professional, courteous and more than a little helpful. Dana never failed to reply to an email or answer a question. She kept me apprised of my order and her follow through was fantastic. I never felt alone during this process.
I went by the description they had but apparently it was not the actual size of the product but the size of the fireplace. No where on the website do they have the diameters of the actual product. After getting the product I noticed it was the wrong size and tried returning it. They want 20% restocking and I pay for shipping due to the terms but in the terms and condition it also States you'll get a courtesy email to make sure you purchase the right product before it ship. Well after I said that they stop emailing me. CJs Hearth & Home Team The description on the web site said that it was a screen for a direct vent fireplace. After seeing a picture of your fireplace it was clear that you have a vent free fireplace not a direct vent. A direct vent fireplace has a sealed piece of glass on the front of the fireplace. This screen is made only for the Monessen models listed in the ...
Customer service is A++! They answered every question I had!