Platinum and/or palladium are the catalytic substances in our combustors. These precious metals are applied to the honeycomb of the combustor (either ceramic or steel).
Your wood stove or fireplace will need a bypass in order to use a catalytic combustor.
When the exhaust temperature isn't high enough for a combustor to "light-off" the wood-smoke exhaust must have an alternate route to go, until the combustor is hot enough to perform its function.
Combustors that have no stainless steel "can" must always be installed with new expanding gasket. Uncanned combustors are manufactured wrapped with CatGard expanding gasket at no extra charge. Factory ships the correct gasket already in place, with masking tape to hold CatGard in the proper position during installation. Remove the tape, and portions of the gasket, only if your new combustor won't fit in the woodstove with them in place.
Federal law requires any EPA-certified catalytic wood stoves be operated with combustors to reduce air pollution over the entire life of the stove.
How Much Gasket Do I Need?
To determine which gasket will work best, calculate the outer dimension of your combustor. Six-inch-round combustors require 19 linear inches of gasket. Seven-inch-round combustors require 22 linear inches of gasket. Oblong combustors require gasket twice the length, plus twice the width, PLUS two inches (a half-inch for each corner). Order CatGuard Gasket
Combustors are guaranteed to contain sufficient catalytic precious metals (platinum and/or palladium) formulated and properly applied to conform to requirements of the U.S. Environmental Protection Agency for certified wood-burning products, and when installed in USA are warranted for structural integrity for five years or 12,000 hours burn-time, whichever comes first, when correctly installed and maintained. Failure due to incorrect use, including with fuels other than dry natural wood, is excluded.
REMEDIES UNDER THIS WARRANTY
Manufacturer will replace a defective combustor, free of charge, for the first 90 days following the date of original purchase.
After the first 90 days, replacement will be at the following discount:
Year 1 — 50% of original price paid
Year 2 — 40% of original price paid
Year 3 — 30% of original price paid
Year 4 — 20% of original price paid
Year 5 — 10% of original price paid
Year 6 — Replacement at current retail price.
5-10 Business Days.
Product can not be shipped to Canada!
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Finally got to use these doors
I got my fireplace doors, and I just wanted to say thanks! They look fantastic, work perfectly, so simple to install. I couldn't be any happier! Thanks so much for all your help with getting the right doors for my particular fireplace. We all gathered around the fireplace this afternoon and enjoyed the fire and the doors!!
Just wanted to say thank you for the professionalis m and quality of your company and product. The fireplace glass fit perfect.
Glass had to be resized to meet order once. Customer service was amazing. Unfortunately the glass was not. Even with the resizing and additional information provided the glass failed to meet the specifications required. Although the company was amazing to work with, I will have to go somewhere else with my business.
Fire pit has small flame
When I put my fire pit glass on top of the orafice, it seems like the glass is covering the hole/ports and the fire is very sporadic which is limiting the heat from the pit. Any suggestions on what I can do?
Awesome service and product, couldn't be happier. The custom doors that I ordered fit like a glove and came earlier than expected. If you need replacement or custom made doors for your fireplace, get them here.