The Biltmore™ series fireplaces from Majestic® offer large viewing areas and radiant (non-circulating) heat. Enjoy the cozy comfort and elegance of the Biltmore fireplace in your home today - nothing beats this unit when it comes to adding traditional warmth and comfort!
This appliance is approved for installation with the following chimney pipe: 11 CF Double Wall Pipe.
Five-Year Coverage: For five years from the date this fireplace and components are first purchased for use, MHSC will, at its option, repair or replace any defective part of this fireplace or components, or refund to you a sum not to exceed the factory retail price in effect at the time of purchase.
Ten-Year Coverage: From the sixth through the tenth year following the date this fireplace or accessory is first purchased for use, MHSC will make available to you, at our factory, a free replacement for any defective part in this fireplace or accessory.
Twenty-Five-Year Availability of Replacement Parts: From the eleventh through the twenty-fifth year following the date this fireplace or accessory is first purchased for use, MHSC will make available at our factory replacement parts for this fireplace or accessory, which you may purchase for the list price current at the time your purchase order is received.
This limited warranty does not cover:
Also, under our five year coverage, we do not pay the cost of removal and replacement of any portion of the structure in which the fireplace is situated, made necessary by the repair, removal or re-installation of the fireplace.
And under our twenty-five year warranty of availability of replacement parts, we only promise to maintain a supply of replacement parts at our factory for you to purchase.
Limitations and Exclusions
This warranty applies only to a fireplace sold and used in the United States.
IF WARRANTY SERVICE IS NEEDED...
BEFORE PURCHASING, PLEASE NOTE THE FOLLOWING:
All deliveries will be common carrier "Curbside Delivery." "Curbside Delivery" provides delivery made to curb at the end of the driveway. It is not the drivers responsibility to bring freight into house, garage, etc. Drivers do not assist with unpacking, set-up or clean up.
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Very fast processing and shipping of my order. Would definitely order from them again!
I left feedback ONLY yesterday and see that it has been removed. I guess this company has no explanation as to how they determine pricing and shipping cost. I see that others have left negative feedback and CJ Hearth & Home had chosen to respond. In this case, CJ Hearth chose not to respond to my pricing inquiries and their returns policy.
Very Good Packaging
The Fireplace Doors arrived yesterday afternoon and they were very well packaged. I installed the fireplace doors this morning and I am pleased with the way the finish was protected and how the installation went. Everything went smoothly.
Ron helped me out very well on the phone (assistance with measuring). I was impressed with his follow-up too.
Thanks for such a QUICK response!