The Biltmore™ series fireplaces from Majestic® offer large viewing areas and radiant (non-circulating) heat. Enjoy the cozy comfort and elegance of the Biltmore fireplace in your home today - nothing beats this unit when it comes to adding traditional warmth and comfort!
This appliance is approved for installation with the following chimney pipe: 11 CF Double Wall Pipe.
Five-Year Coverage: For five years from the date this fireplace and components are first purchased for use, MHSC will, at its option, repair or replace any defective part of this fireplace or components, or refund to you a sum not to exceed the factory retail price in effect at the time of purchase.
Ten-Year Coverage: From the sixth through the tenth year following the date this fireplace or accessory is first purchased for use, MHSC will make available to you, at our factory, a free replacement for any defective part in this fireplace or accessory.
Twenty-Five-Year Availability of Replacement Parts: From the eleventh through the twenty-fifth year following the date this fireplace or accessory is first purchased for use, MHSC will make available at our factory replacement parts for this fireplace or accessory, which you may purchase for the list price current at the time your purchase order is received.
This limited warranty does not cover:
Also, under our five year coverage, we do not pay the cost of removal and replacement of any portion of the structure in which the fireplace is situated, made necessary by the repair, removal or re-installation of the fireplace.
And under our twenty-five year warranty of availability of replacement parts, we only promise to maintain a supply of replacement parts at our factory for you to purchase.
Limitations and Exclusions
This warranty applies only to a fireplace sold and used in the United States.
IF WARRANTY SERVICE IS NEEDED...
BEFORE PURCHASING, PLEASE NOTE THE FOLLOWING:
All deliveries will be common carrier "Curbside Delivery." "Curbside Delivery" provides delivery made to curb at the end of the driveway. It is not the drivers responsibility to bring freight into house, garage, etc. Drivers do not assist with unpacking, set-up or clean up.
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Thank you!!! What great response!!! I appreciate the quickness and the service of your company!!!
Just wanted to let you know we (finally) received the correct grate. Please extend Marcy our thanks – she was very helpful throughout this!
I was concerned that the glass wouldnt be real ceramic, but it is. it only took them 3 days to get it cut and delivered. it took 2 weeks when i ordered from woodland last year. much better job at cjs. thanks
The man I talked to this morning was very helpful and friendly I will be calling back to make my purchase soon! Thank You for your kindness.
We received the fireplace heater and are very pleased with it and you handling of our order. We will pass your company's name on to our friends. Thank you for all you have done to complete our order.