Update your outdoor living space with our linear direct vent fireplace. Built with a clean face and all stainless to withstand the elements. You can build the unit in to highlight the 3" trim or just do a clean face install. Either way you will be impressed with the quality and joyful dancing of the flames. The only bad thing will be, that now everyone wants to come to your home and see the fireplace.....
Your Sierra gas fireplace is guaranteed to be free of defects in materials and workmanship for
a period of 5 years from the date of purchase.
Combustion chambers and wearable parts such as gas valves, wiring, igniter and gaskets are
covered and manufacturer will provide replacement parts free of charge during the first year of the
CONDITIONS AND LIMITATIONS
Manufacturer warrants its products against manufacturing defects to the original purchaser only – i.e. the individual or legal entity (registered customer) whose name appears on the original invoice – provided that the purchase was made through an authorized dealer and is subject to the
following conditions and limitations:
This factory warranty is nontransferable and may not be extended whatsoever by any of our
A licensed, authorized service technician or contractor must have installed the gas fireplace.
Installation must be done in accordance with the installation instructions included with the product and all local and national building and fire codes.
This limited warranty does not cover damages caused by misuse, lack of maintenance, accident,
alterations, abuse or neglect. Parts installed from other manufacturers will nullify this warranty.
This limited warranty further does not cover any scratches, dents, corrosion or discoloring caused by excessive heat, abrasives, chemical cleaners nor any venting components used in the installation of the fireplace. Any installation, labor, construction, transportation or other related costs or expenses arising from defective part(s), repair or replacement or otherwise of same, will not be covered by this warranty nor shall manufacturer assume responsibility for same. Further, manufacturer will not be responsible for any incidental, indirect or consequent damages, except as provided by law, and in no event shall they exceed the original purchase price.
In the first year only, this warranty extends to the repair or replacement of warranted parts, which are defective in material or workmanship provided that the product has been operated in accordance with the operation instructions and under normal conditions.
After the first year, manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by refunding to the original warranted purchaser the wholesale price of any warranted but defective part(s).
Notwithstanding any provisions contained in this warranty, manufacturers responsibility under this warranty is defined as above and it shall not in any event extend to any incidental, consequential or indirect damages.
This warranty defines the obligations and liability of manufacturer with respect to the Sierra gas fireplace and any other warranties expressed or implied with respect to this product, its components or accessories are excluded.
Manufacturer neither assumes, nor authorizes any third party to assume, on its behalf, any other
liabilities with respect to the sale of this product.
Any damages to fireplace, combustion chamber, or other component due to water, weather damage, long periods of dampness, condensation, damaging chemicals or cleaners will not be the
responsibility of Inca.
The bill of sale or copy will be required together with a serial number and a model number when
making any warranty claims from your authorized dealer.
Manufacturer reserves the right to have its representative inspect any product or part thereof prior to honoring any warranty claim.
Our loyal customers have left 56 company testimonials giving us an average of 5/5 stars for great service. Would you like to leave your own feedback, testimonial, or review? Leave My Feedback
Just wanted to let you know we (finally) received the correct grate. Please extend Marcy our thanks – she was very helpful throughout this!
Glass had to be resized to meet order once. Customer service was amazing. Unfortunately the glass was not. Even with the resizing and additional information provided the glass failed to meet the specifications required. Although the company was amazing to work with, I will have to go somewhere else with my business.
Purchased: Log Style Mantel
The mantel arrived yesterday afternoon and is in great shape. That was easily the most impressive job of packaging a large, odd-shaped object that I've ever seen!
Fire pit has small flame
When I put my fire pit glass on top of the orafice, it seems like the glass is covering the hole/ports and the fire is very sporadic which is limiting the heat from the pit. Any suggestions on what I can do?
I was concerned that the glass wouldnt be real ceramic, but it is. it only took them 3 days to get it cut and delivered. it took 2 weeks when i ordered from woodland last year. much better job at cjs. thanks