The Biltmore™ series fireplaces from Majestic® offer large viewing areas and radiant (non-circulating) heat. Enjoy the cozy comfort and elegance of the Biltmore fireplace in your home today - nothing beats this unit when it comes to adding traditional warmth and comfort!
This appliance is approved for installation with the following chimney pipe: 11 CF Double Wall Pipe.
Five-Year Coverage: For five years from the date this fireplace and components are first purchased for use, MHSC will, at its option, repair or replace any defective part of this fireplace or components, or refund to you a sum not to exceed the factory retail price in effect at the time of purchase.
Ten-Year Coverage: From the sixth through the tenth year following the date this fireplace or accessory is first purchased for use, MHSC will make available to you, at our factory, a free replacement for any defective part in this fireplace or accessory.
Twenty-Five-Year Availability of Replacement Parts: From the eleventh through the twenty-fifth year following the date this fireplace or accessory is first purchased for use, MHSC will make available at our factory replacement parts for this fireplace or accessory, which you may purchase for the list price current at the time your purchase order is received.
This limited warranty does not cover:
Also, under our five year coverage, we do not pay the cost of removal and replacement of any portion of the structure in which the fireplace is situated, made necessary by the repair, removal or re-installation of the fireplace.
And under our twenty-five year warranty of availability of replacement parts, we only promise to maintain a supply of replacement parts at our factory for you to purchase.
Limitations and Exclusions
This warranty applies only to a fireplace sold and used in the United States.
IF WARRANTY SERVICE IS NEEDED...
BEFORE PURCHASING, PLEASE NOTE THE FOLLOWING:
All deliveries will be common carrier "Curbside Delivery." "Curbside Delivery" provides delivery made to curb at the end of the driveway. It is not the drivers responsibility to bring freight into house, garage, etc. Drivers do not assist with unpacking, set-up or clean up.
Our loyal customers have left 56 company testimonials giving us an average of 5/5 stars for great service. Would you like to leave your own feedback, testimonial, or review? Leave My Feedback
Make sure you know before buying anything from Fireside Expressions that they will charge you 35% for any returns, even if the box is unopened. They don't have to do a lot of sales, they meet their targeted revenue from restocking fees. FIRESIDEXPRESSIONS ANSWER: Dear Ms. Lynch, Firesidexpressions does not charge restocking fees to make money. Restocking fees are charged by manufacturers and vendors to cover the costs of re-entering items into inventory, inspecting the items and re-boxing them in new boxes and filing the paperwork. We also must pay the re-stocking fees if we don’t normally stock items. By the way, I know that the BBB did pass along our offer to share the restocking fees and lower your rate to 25%. They told us that you did not think that was good enough.
Purchased: Log Style Mantel
The mantel arrived yesterday afternoon and is in great shape. That was easily the most impressive job of packaging a large, odd-shaped object that I've ever seen!
Looks Great!! Makes the fireplace complete. Very well built, fit perfect and was easy to install. Thanks for being part of a dream come true of our new home and for such a great product.
Thank you for responding and extending a discount offer to me. I'm so very impressed by your concern for just one customer, thanks. Also thank you for the advice about what may happen if we shut the doors completely.
ceramic high heat glass
Fit like a glove. Nice cut. Fast shipping . I was amazed