Cat 20 Inch Pendant Light
We try to capture the true beauty of each light through our photographs. Please remember, though, that each piece is handmade, therefore, there may be some natural variations. Each piece is a unique piece of art and colors and designs may vary slightly.
Features and Benefits
1 YEAR LIMITED MANUFACTURER WARRANTY
Manufacturer warrants the metal work and electrical components of your lighting product to be free from defects in materials and workmanship for one (1) year.
This item is custom made by artisans in Yorkville, New York. Please allow our craftsman 2 months to create this unique piece of art for you.
|Bulb Quantity||3 (not included)|
Our loyal customers have left 59 company testimonials giving us an average of 5/5 stars for great service. Would you like to leave your own feedback, testimonial, or review? Leave My Feedback
Root beer Fire Glass Beads 3/8-1/2 inch
BUYER BEWARE!!! The website picture is a poor representation of the true color of these beads. The actual color is significantly darker. If you wish to return item you will be charged a restocking fee and the cost of shipping will be deducted from your refund. I'm not quite sure on how they calculate their shipping fees (considering that the item cost $70.50 with FREE SHIPPING no matter where they are shipping to). The refund policy of charging a restocking fee on top of shipping costs is certainly NOT customer friendly! DO NOT BUY FROM THIS COMPANY UNLESS YOU ARE CERTAIN YOU ARE GOING TO KEEP YOUR PURCHASE. Simply put, their refund policy makes item unworthy for return.
Very Good Packaging
The Fireplace Doors arrived yesterday afternoon and they were very well packaged. I installed the fireplace doors this morning and I am pleased with the way the finish was protected and how the installation went. Everything went smoothly.
Hello, I got your glass today and installed it. I was impressed in how easy it was to put the plugs in that hold the glass in place – nice engineering there. I bought the wrong color – see the attached picture (the new pane is 2nd from left) – it should be lighter. I’ll replace it sometime before I move out; in the mean time it’s a warning to not leave the fire unattended. Thanks for the great packaging, too – I can use that cardboard in projects so it’s going to be reused.
Purchased: Log Style Mantel
The mantel arrived yesterday afternoon and is in great shape. That was easily the most impressive job of packaging a large, odd-shaped object that I've ever seen!
Very poor customer service
Still not resolved. I called, emailed and was billed, paid and received only received 2 one One lb bags!. This is not what I ordered. No response! CJs Hearth & Home Team Kathy - We apologize for the inconvenience and want to get this resolved for you. Our customer service team called and spoke with your husband several times asking to speak with you. Please call us at your convenience so we can be sure you get the proper color and size per your request.