Copreci universal safety pilot kit with side inlet valve. For natural gas or propane application with gas log sets having either 3/8" female thread, 3/8" male thread, or 1/2" male thread on end of burner tube.
Manufacturer warrants that for a period of 6 months from date of shipment, the equipment, product(s) and part(s) (collectively referred to herein as "Product") will be, under normal use, free from defects in material and workmanship provided, however, that this warranty does not cover, and manufacturer shall not be liable for, any malfunction, damage or wear caused by faulty installation, misapplication, abrasion, corrosion, inadequate or improper maintenance, negligence, accident, tampering, substitution of non-manufacturer Parts component(s) part(s) or product(s), improper storage, or other misuse. All warranty claims must be made in accordance with "Warranty Claims" below.
CJ’s Hearth & Home agrees to assign to Customer whatever rights CJ’s Hearth & Home may have under any warranty, expressed or implied, of any supplier or manufacturer of product(s) sold by CJ’s Hearth & Home but not manufactured by CJ’s Hearth & Home, to the extent assignable.
CJ’s Hearth & Home's entire liability and Customer's exclusive remedy under this warranty will be to repair, or at CJ’s Hearth & Home’s option, to replace without charge, any product(s) which CJ’s Hearth & Home determines to be defective within the scope of this warranty.
THE FOREGOING WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
To make a warranty claim, Customer must comply with the procedures stated herein, which are designed to protect both the Customer and CJ’s Hearth & Home . Customer must call a CJ’s Hearth & Home representative to place warranty claim. Equipment, part(s) or product(s) returned for warranty without proper authorization will be returned to Customer at the Customers expense.
Upon calling CJ’s Hearth & Home, a representative will determine whether Customer should ship the equipment, part(s) or product(s) to CJ’s Hearth & Home. Upon receiving the item(s), CJ’s Hearth & Home will perform a inspection of the equipment, part(s) or product(s) and will determine whether there is a defect covered by warranty. If there is a defect covered by warranty, CJ’s Hearth & Home will pay for the shipping of the return and/or replacement. If CJ’s Hearth & Home determines that the equipment, part(s) or product(s) are not covered under the warranty, Customer will be responsible for all shipping charges
Ships within 3-5 Business Days.
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From the first moment I interacted with Dana she was nothing but professional, courteous and more than a little helpful. Dana never failed to reply to an email or answer a question. She kept me apprised of my order and her follow through was fantastic. I never felt alone during this process.
I must say the ladies in customer service really do go above and beyond. They have been quick to respond and extremely helpful. I can not wait to get my concrete bowls and install them. Thank you Dana and Lindsey for great service.
I called and spoke to a young lady that walked me through the order placement process. My glass came in quickly fit perfect very well pleased. I will definitely recommend you to my friends.
Wish I would have found you sooner
Thanks for the help - I had stalled for years in doing this without a local company - this on-line process worked very well - clear directions and followup to questions and good suggestions. Thanks!
I just placed my 2nd order and I appreciate your excellent customer service, every time that I have needed to connect with someone I always would get an expedient reply. Thank you again.