The Designer Series™ fireplaces from Monessen® give you two great wood fireplaces for the price of one! The see-through design and radiant brick design provides you with two stylish fronts to build a heat-wall or chimney enclosure around!
This appliance is approved for installation with the following chimney pipe: 8" SK Double Wall Pipe.
Five-Year Coverage: For five years from the date this fireplace and components are first purchased for use, MHSC will, at its option, repair or replace any defective part of this fireplace or components, or refund to you a sum not to exceed the factory retail price in effect at the time of purchase.
Ten-Year Coverage: From the sixth through the tenth year following the date this fireplace or accessory is first purchased for use, MHSC will make available to you, at our factory, a free replacement for any defective part in this fireplace or accessory.
Twenty-Five-Year Availability of Replacement Parts: From the eleventh through the twenty-fifth year following the date this fireplace or accessory is first purchased for use, MHSC will make available at our factory replacement parts for this fireplace or accessory, which you may purchase for the list price current at the time your purchase order is received.
This limited warranty does not cover:
Also, under our five year coverage, we do not pay the cost of removal and replacement of any portion of the structure in which the fireplace is situated, made necessary by the repair, removal or re-installation of the fireplace.
And under our twenty-five year warranty of availability of replacement parts, we only promise to maintain a supply of replacement parts at our factory for you to purchase.
Limitations and Exclusions
This warranty applies only to a fireplace sold and used in the United States.
IF WARRANTY SERVICE IS NEEDED...
BEFORE PURCHASING, PLEASE NOTE THE FOLLOWING:
All deliveries will be common carrier "Curbside Delivery." "Curbside Delivery" provides delivery made to curb at the end of the driveway. It is not the drivers responsibility to bring freight into house, garage, etc. Drivers do not assist with unpacking, set-up or clean up.
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Fireplace insert replacement glass
I called and spoke to a young lady that walked me through the order placement process. My glass came in quickly fit perfect very well pleased. I will definitely recommend you to my friends.
My bowls look amazing! Could not be happier. Thank you for all the help Linda through the whole process. Very knowledgeable and prompt. Thanks again.
Customer service is A++! They answered every question I had!
From the first moment I interacted with Dana she was nothing but professional, courteous and more than a little helpful. Dana never failed to reply to an email or answer a question. She kept me apprised of my order and her follow through was fantastic. I never felt alone during this process.
In today’s world of internet buying across hundreds and/or thousands of miles it is the customer who is at risk as they are purchasing product site unseen. Knowing CJ’s Home Decor & Fireplaces stood behind their customer says a lot about its service and its employees.