This is a 7 lb bag of "Pacific Blue" smooth fire glass crystals for use with American Fyre Designs® fire pits, fire tables, and fireplaces.
R.H. Peterson Group, Inc., does hereby warrant subject to the limitations hereinafter stated, its products to be free from defects in material and workmanship under normal use and service for a period of thirty-six (36) months from the date of shipping for exterior fireplaces AND twelve (12) months from the date of shipping for exterior firetables, fire urns, fire pits, and FireFalls. This limited warranty extends only to the original purchaser for use, and will be void if the product is used under conditions other than those for which it was designed or if it is not used in compliance with all instructions contained in any operating manual or specification sheets provided for such project. Changes in color due to weather and sunlight are natural occurrences outside the scope of this limited warranty.
The sole obligation of R.H. Peterson Group, Inc., under this limited warranty, and the exclusive remedy of the purchaser under this limited warranty is the repair or replacement, without charge, F.O.B. shipping point, of such products or parts of products only, specifically excluding any labor or installation thereof, which R.H. Peterson Group, Inc., after inspection, determines to be defective. Purchaser must notify R.H. Peterson Group, Inc. in writing at the address shown below within ten (10) days from the date of discovery of any claimed defect specifically stating the details of such defect, and, if requested shown on Design By Garry, Inc.??s confirmation.
R.H. Peterson Group, Inc. shall not be liable for any other damages, whether direct or consequential. Specifically, but without limitation, R.H. Peterson Group, Inc. shall not be liable for any damage to buildings or property or any other incidental or consequential damages resulting from any breach of warranty, expressed or implied, or from any defects in its products. No statements, remark, agreement, representation, promise or understanding, oral or written, made by R.H. Peterson Group, Inc., or any agent, representative or employee thereof, which is not contained herein, will be recognized by, or be enforceable or binding upon R.H. Peterson Group, Inc.
There are no understandings or undertakings of any kind with respect to the products or any part thereof which are not expressly set forth and contained herein, and all sales are made without any representation or warranty by R.H. Peterson Group, Inc. that goods are suitable for a particular purpose. In the event any provision of this LIMITED WARRANTY AND LIMITATION OF LIABILITY is held to be illegal or unenforceable by any court of competent jurisdiction, the remaining provisions shall remain in force and effect. STATUE OF LIMITATION: Any action for breach of this LIMITED WARRANTY AND LIMITATION OF LIABILITY must be commenced within one (1) year after the cause of action has accrued.
THERE ARE NO EXPRESSED OR IMPLIED WARRANTIES BY R.H. Peterson Group, INC., OTHER THAN THOSE SPECIFICALLY SET OUT ABOVE. THERE ARE NO IMPLIED WARRANTIES OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE IN CONNECTION WITH ANY SALE EXCEPT AS SET FORTH ABOVE.
The following are not covered under this limited warranty:
Warranty subject to change.
Please consult YOUR copy for specific information.
We will have to charge sales tax if you live in the state of Pennsylvania or California.
All deliveries will be common carrier "Curbside Delivery"
"Curbside Delivery" provides delivery made to curb at the end of the driveway. It is not the driver??s responsibility to bring freight into house, garage, etc. Drivers do not assist with unpacking, set-up or clean up.
BEFORE PURCHASING, PLEASE NOTE THE FOLLOWING:
|Estimated Lead Time||6-8 weeks|
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Wow, fast turn around on my order.
I really enjoyed working with you! Your attention to detail and follow up were beyond expectation.
I went by the description they had but apparently it was not the actual size of the product but the size of the fireplace. No where on the website do they have the diameters of the actual product. After getting the product I noticed it was the wrong size and tried returning it. They want 20% restocking and I pay for shipping due to the terms but in the terms and condition it also States you'll get a courtesy email to make sure you purchase the right product before it ship. Well after I said that they stop emailing me. CJs Hearth & Home Team The description on the web site said that it was a screen for a direct vent fireplace. After seeing a picture of your fireplace it was clear that you have a vent free fireplace not a direct vent. A direct vent fireplace has a sealed piece of glass on the front of the fireplace. This screen is made only for the Monessen models listed in the ...
Coal Stove Glass
Glass arrived in 4 days in a well packed box. I believe i could of thrown the box out a window without cracking the glass . Product was exactly as ordered with nice smooth edges. Than k you guys
Very poor customer service
Still not resolved. I called, emailed and was billed, paid and received only received 2 one One lb bags!. This is not what I ordered. No response! CJs Hearth & Home Team Kathy - We apologize for the inconvenience and want to get this resolved for you. Our customer service team called and spoke with your husband several times asking to speak with you. Please call us at your convenience so we can be sure you get the proper color and size per your request.