Combustion chamber (welds only) and cast iron door frame: Lifetime Labor: 5 years
Ceramic glass**, plating (manufacturing defect**) and convector air-mate: Lifetime
Surrounds, heat shields, ash drawer, steel legs, pedestal, trims (aluminum extrusions), C-Cast
baffle**, vermiculite baffle**, secondary air tubes**, removable stainless steel combustion chamber, deflectors and supports: 7 years
Handle assembly, glass retainers and air control mechanism: 5 years Labor: 3 years
Removable carbon steel combustion chamber components: 5 years
Standard and optional blower, heat sensors, switches, rheostat, wiring and electronics: 2 years Labor: 1 year
Paint (peeling**), gaskets, insulation, ceramic fiber blankets, firebricks and other options: 1 year
All parts replaced under the warranty: 90 days
The warranty of the manufacturer extends only to the original retail purchaser and is not transferable. This warranty
covers brand new products only, which have not been altered, modified nor repaired since shipment from factory.
Proof of purchase (dated bill of sale), model name and serial number must be supplied when making any warranty
claim to the EMPIRE dealer.
This warranty applies to normal residential use only. This warranty is void if the unit is used to burn material other
than cordwood (for which the unit is not certified by EPA) and void if not operated according to the owner's manual.
Damages caused by misuse, abuse, improper installation, lack of maintenance, over firing, negligence or accident
during transportation, power failures, downdrafts, venting problems or under-estimated heating area are not covered
by this warranty. The recommended heated area for a given appliance is defined by the manufacturer as its capacity
to maintain a minimum acceptable temperature in the designated area in case of a power failure.
This warranty does not cover any scratch, corrosion, distortion, or discoloration. Any defect or damage caused
by the use of unauthorized or other than original parts voids this warranty. An authorized qualified technician must
perform the installation in accordance with the instructions supplied with this product and all local and national
building codes. Any service call related to an improper installation is not covered by this warranty.
The manufacturer may require that defective products be returned or that digital pictures be provided to support the
claim. Returned products are to be shipped prepaid to the manufacturer for investigation. Transportation fees to ship
the product back to the purchaser will be paid by the manufacturer. Repair work covered by the warranty, executed
at the purchaser’s domicile by an authorized qualified technician requires the prior approval of the manufacturer. All
parts and labour costs covered by this warranty are limited according to the table below.
The manufacturer, at its discretion, may decide to repair or replace any part or unit after inspection and investigation
of the defect. The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty
by refunding the wholesale price of any warranted but defective parts. The manufacturer shall, in no event, be
responsible for any uncommon, indirect, consequential damages of any nature, which are in excess of the original
purchase price of the product. A one-time replacement limit applies to all parts benefiting from lifetime coverage. This
warranty applies to products purchased after March 1st 2019.