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I built a 2200 sq ft house in the mountains upstate New York. I planned to burn coal (with oil/hot water backup) and bou...
Chip Scheiner gave Hitzer Model 30-95 E-Z Flo Coal Fired Hopper Stove with 134 CFM Blower a rating of 5/5
Chip Scheiner
I was looking for a replacement for my safety pilot kit because the it wasn't working. I wasn't sure why then I read the...
kyle patterson gave Solenoid for AF-LMF Series SkyTech Gas Valve Kits a rating of 5/5
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Frequently Asked Product Questions

  • How do you keep clean and maintain a copper fire and water bowl around my saltwater pool? Thank you. Joyce

    Hello Joyce,

    Copper fire and water bowls will naturally patina overtime.  This process will give the copper a bluish green antique look. Although commercial cleaners can remove this discoloration, there are natural remedies available that don't require the use of chemicals. 

    CJ's Customer Support Team

    03/23/2017
  • What are the dimensions of this steamer? This so I can check and make sure it will fit on top of my insert. Thanks.

    The size is as follows.

    Size: 9 1/4"W x 7 1/4"H x 5"D
    Holds: 2 Quarts
    Weight: 7 lbs.

    CJ's Customer Support Team
     

    2 Qt. Moiety Steamer for Wood Stove Insert 03/15/2017
  • I am mounting a TV to a fireplace. Need to build a box so the TV stands out from the brick. Will this work on a 2x4 box? Just needs to make to wood heat resistant. It will not come in direct contact with fire. Thanks

    The wood would still be considered a combustable, the paint would not make the wooden box non-combustable. You should check your local codes for distances of combustables to the fireplace.

    CJ's Customer Support Team

    Stove Bright Satin Black High Temperature Brush-On Paint 03/06/2017
  • What is the BTU for 48" diameter fire bowl? Looks like all have the same 1/2" natural gas line. Does the lava rock come in brown tones? Too bad the larger bowls don't come with a 3" edge lip for better proportion.

    The BTU's for the 30" Burner used in the 48" Wok Style fire bowl is 300,000 MAX. The lava rock is grayish/brown color to it. 

    CJ's Customer Support Team

    Custom Made Round Wok Style Concrete Fire Bowl 02/27/2017
  • Hi, Is this food grade chamotte or cement. I am building bread ind Italian pica owen, can you help, please. thanks

    You can use this cement for indoor/outdoor applications like fire pits or ovens as well.

    CJ's Customer Support Team

    Castable Fire Brick Refractory Cement - up to 2200 Degrees Fahrenheit Premixed 12-1/2 Pound Bucket 02/25/2017
  • How much does one pint cover? Is one pint enough for a small stove and surround?

    One pint of paint covers about 50 square feet. Which is equal to one dresser and two chairs.  

    CJ's Customer Support Team.

    Stove Bright Satin Black High Temperature Brush-On Paint 02/15/2017
  • I have an existing brick fireplace and want to use a fireplace insert. I am looking to add mortar at some of the brick points. Is "buff" the same color as mortar (generally) or is it tan-ish?

    Mortor can be any color, but the buff I would say is more tan-ish

    CJ's Customer Support Team

    High Temperature Moldable Fire Putty Cement - Buff Color - 1 Gallon Bucket 02/05/2017
  • Can I pour this as concrete for a base for a Outdoor Forge? I pour concrete and I know regular concrete will crack and pop and bust over time from heat. Thanks for the replie.

    The castable firebrick is made to be used with a brick mold to make multiple bricks.

    CJ's Customer Support Team

    Castable Fire Brick Refractory Cement - up to 2200 Degrees Fahrenheit Premixed 12-1/2 Pound Bucket 02/05/2017
  • What size coal? Is it self feeding? If not how many times a day must it be loaded?

    This is a hand fed stove which would take the stove coal. And the number of times needing to loaded the stove would depend on how hot you are burning.

    CJ's Customer Support Team

    Hitzer Model 983 Coal Burning Fireplace Insert 02/04/2017
  • Is the open flame burner wind resistant ? If not do you have any additional products that can be added to this lamp to make it more wind resistant ?

    This lap has heat-treated glass panes that would keep the wind from blowing the flame out. The glass can also be removed for easy cleaning.

    CJ's Customer Support Team

    Everglow Pedestal Mount Match-Lit Gas Lamps - Custom Product 02/03/2017
  • Will it fit a Heat and Glo RHW41?

    All of our doors are custom made to your exact measurements. So you will need to enter in exact measurements when pacing the order.

    CJ's Customer Support Team

    Amargosa Aluminum Zero-Clearance Fireplace Door - Satin Nickel And Clear Glass - Custom Sizes 02/01/2017
  • how long for delivery

    Production time is 3-4 weeks plus transit time.

    CJ's Customer Support Team

    Amargosa Aluminum Zero-Clearance Fireplace Door - Satin Nickel And Clear Glass - Custom Sizes 01/31/2017
  • Can the product be used on it's own as a gasket? Also is the product Food Grade approved? If so what is the Food Grade approval specification that the product complies with?

    The M230 is not meant to be used as a standalone gasket, also this is not food grade approved.

    CJ's Customer Support Team

    Stove Bright M230 High Temperature Sealant - Up to 900 Degrees Fahrenheit - 10.3 Ounce 01/26/2017
  • Do your river rocks turn black once used in gas fireplace? If yes why get different finishes like terra cotta?

    Any product when coming into contact with flames will get a soot on them, and will need general maintenance, but the stones are easy to come clean with a brush.

    CJ's Customer Support Team

    01/24/2017
  • I am looking at the 24" Monessen Stony Creek vent free gas burner and have a few questions on controls. Can the MV control system utilize the 3 burner setting or do you need the Signature Controls to utilize that function. We want to keep it simple to control costs but wan the 3 burner control for variable heat output / looks.

    The MV will only control on/off and thermostat switch or remote, both optional. If you need to control everything you will need to go with the one with the signature controls.

    01/24/2017
  • My contractor asked me to get a UL approved log lighter. Is this necessary, or can I get one?

    Each state is different when it comes to local codes. You will want to  check with your local enforcement codes before purchasing.

    CJ's Customer Support Team

    24 Inch Universal Propane Log Lighter - Cast Iron Mixing Chamber 01/19/2017
  • Are any of these items food grade? Looking for an excellent seal for a smoker/BBQ.

    The fiberglass gasket is not food grade due to the fiberglass material.

    CJ's Customer Support Team

    High Temperature Fiberglass Gaskets - Flat, Rope, and Griddle Styles in All Diameters - Build Your Own Kit 01/19/2017
  • How much clearance should be under the starter?

    There is no standard clearance for the log lighter, it can be placed directly on the hearth floor.

    CJ's Customer Support Team

    Cast Iron Gas Starter Pipe From Hearthmaster - Natural Gas 01/17/2017
  • I have a Temco TFC39 zero clearance fireplace. In your manual online I see that a screw is used to mount the frame of your glass doors to the top - but on the Temco there is a channel there so once the front is cleared there would be a gap before a metal screw on top would engage. Would this be a problem? Also the Temco has vent openings on the sides. Is there any issue covering those when closing the doors with the fire going? Thanks!

    Hello there,

    When placing an order just specify that you will need a hole drilled in the bottom of the door for mounting. Also with the zero clearance fireplace doors the glass is a tempered glass and you should not burn with doors closed. The tempered glass has a heat rating of 400 degrees, and when closing the doors the heat could vary well shatter your glass. 

    CJ's Customer Support Team

    Pelham Aluminum Zero-Clearance Fireplace Door - Flat Black and Clear Glass - Custom Sizes 01/15/2017
  • hi,can i make a brick oven with this material thank you

    If you are molding firebricks then placing them down to create your oven yes, but this product is not intended to be slabbed onto a surface.

    CJ's Customer Support Team

    Castable Fire Brick Refractory Cement - up to 2200 Degrees Fahrenheit Premixed 12-1/2 Pound Bucket 01/15/2017
  • Can this paint be used to paint over stained porcelain covered metal grates on top of my gas stove?

    I would research the appliance manufacture for touch up paint or replacement grates. There are many places that sell these types of items.

    As a last resort, you could try this but the grates would have to be sanded lightly for the paint to adhere. I must caution you that when the grates come in contact with flame, it will smell awful and smoke.  Also, there is no guarantee that the new paint will last any length of time.

    I would not choose this option and we would not suggest it .

    Stove Bright Satin Black High Temperature Brush-On Paint 01/12/2017
  • I am using propane, will this work?

    Good Morning,

    The cast iron log lighters are set up for natural gas. Our stainless steel log lighters can be used for natural gas or liquid propane (LP adapter needed).

    CJ's Customer Support Team

    14 Inch Cast Iron Gas Log Lighter 01/09/2017
  • Does this unit come with a blower?

    Good morning,

    This unit does not come with the blower, everything it features is in the product overview.

    CJ's Customer Support Team

    C38DV Direct Vent Gas Fireplace By Montigo - Clearance! 01/07/2017
  • I have a wood stove insert that appears to have a cement bottom inside. It has deteriorated and was wondering if this could be used to replace the areas that have broken as well as the areas that are pitted. Thanks

    This product is not intended for this use. You could try our Fire Putty

    CJ's Customer Support Team

    Castable Fire Brick Refractory Cement - up to 2200 Degrees Fahrenheit Premixed 12-1/2 Pound Bucket 01/03/2017
  • Ordered a Fire Pit on12-2016 It has not arrived yet and I would like to track it. #208957

    Your order was not processed until the 27th due to the holidays. And with the holidays with the 10-14 days lead times businesses were closed on Monday and Friday. We will call to find out an estimated delivery date and we can e-mail you with an update.

    Update: Your order has shipped on the 28th, it scheduled to be delivered on 1/6 by the end of the day. 

    CJ's Customer Support Team 

    01/03/2017
  • Can this be used to make a panel insert?

    The castable firebrick is designed to be used with a brick mold to create individual firebricks.

    Castable Fire Brick Refractory Cement - up to 2200 Degrees Fahrenheit Premixed 12-1/2 Pound Bucket 12/26/2016
  • Does this paint come in other colors. And is it OK to use this paint on a wood-burning stove I'm concerned about it flaking off. What would you recommend if this paint doesn't work. Is there any other paint that would withstand higher temperatures.

    Good afternoon,

    You most certainly can get the Stove Bright Paint in a variety of colors. We may not have a certain color in stock in our warehouse but we are able to order colors.  If you would like more color options give us a call at 1-888-986-1535

    CJ's Customer Support Team

    Stove Bright Satin Black High Temperature Brush-On Paint 12/25/2016
  • What is the total volume this can cover? The description says a 12 square foot area, but of what height? 12'x12'x1"? I would like to know this to estimate the number of 9"x4.5"x2.5" bricks I could make. Thank you, Dan

    The castable firebrick covers a space of 12" x 12" x 1-1/4" 

    CJ's Customer Support Team

    Castable Fire Brick Refractory Cement - up to 2200 Degrees Fahrenheit Premixed 12-1/2 Pound Bucket 12/24/2016
  • What is the pipe thread size on of the inlet of this starter pipe?

    On the instruction tab you can find more specifications, here is where it lists 1/2" fittings.

    CJ's Customer Support Team

    Cast Iron Gas Starter Pipe From Hearthmaster - Natural Gas 12/19/2016
  • I'm looking to make fire bricks with this cement to line my firebox on my smoker. Will this work for my project?

    Good morning,

    Thank you for contacting CJ's Home Decor and Fireplaces. This would work, this product is intended to be used with a brick mold to create firebricks.

    CJ's Customer Support Team

    Castable Fire Brick Refractory Cement - up to 2200 Degrees Fahrenheit Premixed 12-1/2 Pound Bucket 12/08/2016
  • I have a broken rear refractory panel in my wood burning fireplace insert in my living room. It measures 17.5" tall x 20.5" wide x 1" thick... If I make a mold, will this product work as a replacement refractory panel? If so, will one 12lb bucket pour a 1" thick 20.5"x17.5" panel? If not, how many buckets will I need?

    Good Morning,

    We would not recommend using the castable firebrick to create a panel it more so to create single bricks from a mold. We do have something called Skamolex which is a replacement panel for inside ones fireplace.

    CJ's Customer Support Team

    Castable Fire Brick Refractory Cement - up to 2200 Degrees Fahrenheit Premixed 12-1/2 Pound Bucket 12/06/2016
  • Will this product dry hard or stay flexible?

    The only sealant that will stay flexible are silicone based sealants and this specific product is not silicone based.

    Stove Bright M230 High Temperature Sealant - Up to 900 Degrees Fahrenheit - 10.3 Ounce 12/06/2016
  • I have two cracks in the fire brick floor of my firep place. About 1/16 in wide & 8 in long, also a 8X8 area that is very rough probably from the heat. Will fire putty work for this repair?

    Good Morning,

    Yes this would work for your repair. The putty bonds to masonry, steel, and other common surfaces and can be easily molded. 

    CJ's Customer Support Team

    12/05/2016
  • Checking status of my order. Order # 208578. THANKS.

    Good Morning,

    Your order has shipped USPS tracking# 9405511699000441031571

    CJ's Customer Support Team

    12/05/2016
  • Superior BRF-4375 Fireplace Door - 42 3/4" x 21 do you have a replacement door for this model in platinum or brushed aluminum?

    Good Morning,

    Thank you for contacting CJ's Home Decor and Fireplaces.

    You would need a custom door where you would enter in your measurements provided. We have our Amargosa Door in a Satin Nickel finish. We also have our Rainbow that can be customized a little more.

    CJ's Customer Support Team

    12/04/2016
  • do you carry 3/16" gasket? need for glass doors in VC defiant stove, thanks.

    Good afternoon,

    Thank you for contacting CJ's Home Decor and Fireplaces.

    Unfortunately the gasket sizes we have listed here are the only sizes we have available.

    CJ's Customer Support Team

    12/04/2016
  • I took the old on out and screen the new one in. The old one was stuck in the off position and now the new one is in the on position. There were no instructions. It is not talking to the receiver which is also new.

    Good afternoon,

    Here is a manual for the product. I hope this helps.

    CJ's Customer Support Team

    Solenoid for AF-LMF Series SkyTech Gas Valve Kits 11/30/2016
  • I am building a small coffee can for rge for making small knives and other small items. and I was wondering if this product would work as an inside lineing

    Thank you for contacting CJ's Home Decor and Fireplaces,

    This will not work for what you are trying to achieve. This is not meant to be used as actual cement in large area but to make fire bricks with a mold.

    CJ's Customer Support Team

    Castable Fire Brick Refractory Cement - up to 2200 Degrees Fahrenheit Premixed 12-1/2 Pound Bucket 11/28/2016
  • Good Afternoon! I Purchased a log lighter and it is not the correct size, so I will need to purchase the 24" Dante. I would like to return the cast iron 14" if possible. The cast iron version is great, but just doesn't work in our fireplace.

    Thank you for contacting CJ's Home Decor and fireplaces.

    You will need to fill out the return form here, and someone in our returns department will get back to you as soon as they process this.

    11/28/2016
  • Do you have the surround, doors and filigree panels in stock to install this insert?

    Thank you for contacting CJ's Home Decor and Fireplaces,

    The product is a direct vent unit which does not have doors but rather has one pane of glass making it a sealed unit. The filligree is included.

    Accent Direct Vent Fireplace Insert with Millivolt Ignition - Natural Gas 11/26/2016
  • Im bulding a small blacksmith forge to make knives and small things. What i wanted to do is pour cement into a metal bucket or can with a pipe in the middle to make the opening. will this work for this?

    Thank you for contacting CJ's Home Decor and Fireplaces,

    This will not work for what you are trying to achieve. This is not meant to be used as actual cement in large area but to make fire bricks with a mold.

    CJ's Customer Support Team

    Castable Fire Brick Refractory Cement - up to 2200 Degrees Fahrenheit Premixed 12-1/2 Pound Bucket 11/25/2016
  • Can this mantle shelf be attached to a brick fireplace?

    Good afternoon,

    Thank you for contacting CJ's Home Decor and Fireplaces. You can attach this to brick you will just want to screw into the mortar joints (solid anchor point), and into the studs of the wall if possible. You can find installation instructions here.

    CJ's Customer Support Team

    Steel Fireplace Mantel Shelf 11/24/2016
  • I am replacing a fire starter piper that has 1/2" threaded connection to the wall. Do you have this size?

    Thank you for contacting CJ's Home Decor and Fireplaces,

    We have our stainless steel starter pipe that has a 1/2" male thread. We also have our 14" cast iron log lighter that has a 1/2" female pipe thread.

    Cj's Customer Support Team

    11/23/2016
  • Have a Comfortec C20, need gasket to go around glass. What came off it is a dog-bone profile, 1/8 thick but center is like a webbing half as thick. Appears to be 13/16 in overall width, just about ordered the 13/16x1/8 flat tape for 9.95+ship, do you think that will work, or is there a specific glass wrap-around product meant for this (48 inches minimum)? -JLH in Colorado

    Thank you for contacting CJ's Home Decor and Fireplaces.

    You would need to know the size you need which can be found in the owners manual of your stove. 

    CJ's Customer Support Team

    11/21/2016
  • When I was removing the log lighter I loosened the gas feed pipe within the wall. I tightened it back snug. My question is there teflon at that joint ? I can't see it or get to it to check for a leak.

    Yes there should be pipe dope or teflon tape to seal the joint. Sung might not be the best solution here. Please tighten pipe with an appropriate pipe wrench.

    CJs H&H Tech Department

     

    11/20/2016
  • My valve lights the pilot and turns on well to operate. Problem is when we go to turn it off the valve handle will not move in any direction. We have to turn it off at the supply. It is a Peterson SPK-20 valve. What is the problem? Thanks,

    Looks like your valve is getting to hot. Try to move it away from the heat a couple of inches

     

    CJS H&H Tech Department

    Safety Pilot Kit - SPK20 11/20/2016
  • Can your glass doors go into a fabricated fireplace and, if so, how are they installed?

    Thank you for contacting CJ's Home Decor and Fireplaces. Our doors are custom doors based on your firebox opening measurements. Once you have your firebox opening measurements you can select a zero clearance door, also on each door there is a manual where you can how each door is installed.

    CJ's Customer Support Team

    11/20/2016
  • My house is plumbed for propane gas. Can this be used with propane gas?

    Thank you for contacting CJ's Home Decor and Fireplaces,

    Unfortunately this log lighter is set up for natural gas, we do have LP adaptors for our stainless steel log lighters.

    CJ's Customer Support Team

    14 Inch Cast Iron Gas Log Lighter 11/19/2016
  • I have two hanging fireplace screens and two rods, but no hardware to attach them to my fireplace. I think I need a bracket for each end and another bracket for the middle, along with the screw to connect them to the fireplace. Do you sell just the hardware?

    Thank you for contacting CJ's Home Decor and Fireplaces,

    This is what we have for hardware for screen. Screen Hardware, our hardware comes with the rods.

    CJ's Customer Support Team

    11/18/2016
  • I have a Englander pellet wood stove & the glass needs replacing, which quality of glass would you suggest????

    Good Morning,

    Thank you for contacting CJ's Home Decor and Fireplaces. For your pellet stove we suggest the Pyroceram glass. This is 3/16" thick clear ceramic glass with a heat rating of 1380 degrees.

    CJ's Customer Support Team

    11/18/2016
  • Item # 9998, how much does it weight

    Good afternoon,

    Thank you for contacting CJ's Home Decor and Fireplaces. This grate weighs approximately 25 lbs.

    CJ's Customer Support Team

    27 Inch Franklin Cast Iron Fireplace Grate 11/02/2016
  • Please add the following to my account......conformation #207894 Thankyou

    Hi Michael,

    207894 is your order number so this is already on your account.

    10/31/2016
  • Does the 17" measurement include the air/gas mix chamber? I've seen others that state to add 3" to the pipe measurement in order to factor in the air/gas mix chamber...wasn't sure if that was the case here.

    Good afternoon,

    Thank you for contacting CJ's Home Decor and Fireplaces. The pipe is 17" and the mixing chamber is 3" so the total width would be 20"

    CJ's Customer Support Team

    17 Inch CSA Approved Straight Log Lighter - Natural Gas 10/25/2016
  • can this be used to repair refractory wood burning fireplace panels. very large 4 to 6 inch area deteriorated to internal steel mesh. panels are very light cement color also. please advise

    Good Morning,

    Thank you for contacting CJ's Home Decor and Fireplaces. We do not recommend using this inside your fireplace but we do have something called fire putty that would work for you it comes in three different colors.

    CJ's Customer Support Team

    Castable Fire Brick Refractory Cement - up to 2200 Degrees Fahrenheit Premixed 12-1/2 Pound Bucket 10/24/2016
  • Can this paint be used to paint the inside firebox area of a masonry fireplace?

    Good afternoon,

    Thank you for contacting CJ's Home Decor and Fireplaces. You could use this in your firebox but it will smell until it cures as well as smoke a lot. You can also check out this product here

    Stove Bright Satin Black High Temperature Brush-On Paint 10/22/2016
  • How long does it take to get my order

    Good Morning,

    Your items have not yet shipped, they will go out the beginning of next week. Once your order has shipped you will receive an e-mail with your tracking information.

    Thank You

    CJ's Customer Support Team

    10/13/2016
  • Round Lift-Off Metal Mesh Fire Pit Safety Screen - I am interested in 33.5 diameter screen. Can you make this, if so what is pricing?

    The round lift-off metal fire pit safety screens are only available in certain diameters. Threy are 31", 36" and 40".

     

    Sincerley 

    CJ's Customer Support Team

    10/08/2016
  • I have a Turbochef Fire oven and am seeking a glass replacement. I do not use the oven above 500 degrees, but it is on about 10 hours throughout the day. Would your Pyroceram work in convection oven environments?

    Good Afternoon,

    Thank you for contacting CJ's Home Decor and Fireplaces.

    Our Pyroceram glass has a heat rating up to 1380 degrees. High temperature ceramic glass is suitable for use in wood, pellet, and coal burning stoves. Our glass is not intended for use on cook-tops or range-tops.

    CJ's Customer Support Team

     

    10/04/2016
  • Can this paint be used on a tile fireplace surround?

    Good Morning,

    Thank you for contacting Cj's Customer Support, you can use Satin Black Stove Bright Brush-On High Temperature Paint on your surround.

    CJ's Customer Support Team

    Stove Bright Satin Black High Temperature Brush-On Paint 10/02/2016
  • Just wondering the status of my latest order, # 207442, which I placed last week. Has it been shipped? Thank you.

    Good Morning,

    Thank you for contacting CJ's Home Decor and Fireplaces.

    Your order has not shipped yet but as soon as it does we will email you with your tracking information.

    CJ's Customer Support Team

    10/02/2016
  • I have an outside wood furnace. The cement had broke in the outside metal door. I replace it with fire brick but they keep breaking and falling out. I'm looking for a material I can pour into the metal door that can fill it. The door is two inches thick. What can I use that won't crack at that thickness? Any help would be greatly appreciated. Thanks

    Thank you for contacting CJ's Home Decor and Fireplaces,

    Unfortunately we do not have anything suitable for your application.

    CJ's Customer Support Team

    Castable Fire Brick Refractory Cement - up to 2200 Degrees Fahrenheit Premixed 12-1/2 Pound Bucket 09/30/2016
  • do you have pictures of the fire bowls without prices under them for my client.

    Hello,

     

    Yes We Do !  Visit us  https://www.firesidexpressions.com/contractor-center and down load the PDF catalog,

     

    Thank you!

    09/20/2016
  • What size are the vent cage holes?

    Good Morning,

    Thank you for your interest in CJ's Home Decor and Fireplaces. We would have to say that the vent holes are a little over an inch in size. 

    CJ's Customer Support Team

    Stainless Steel Wall Mount Animal Guard - Dryer Vent Cover - Custom Product 09/18/2016
  • Do you clean fireplaces in Corry? If not, can you recommend someone? Thank you

    Good Morning,

    Thank you for contacting CJ's Home Decor and Fireplaces. Unfortunately we do not clean fireplaces.  Also we do not know anyone in the Corry area. Sorry we could not help you more.

    CJ's Customer Seupport Team

    09/08/2016
  • Is your black river rock ok in the rain and for outdoor? Do they stay black permanently?

    Good Morning,

    Our river rock is for indoor as well as outdoor use. Also the black is permanent.

    Regards,

    CJ's Customer Support

    08/31/2016
  • We have a gas fire bowl that is 32" in diameter and we would like to purchase the River Rock Fire Stones. Can you give me an estimate (just ball park) of how many stones come in each 10lb bag? I am not sure how many bags to purchase. Thanks.

    Hello !

    The River Rock Bags come with 10 rocks which will typically cover a 12" diameter.

    Regards, 

    CJ's Customer Support

    08/27/2016
  • What materials are used for the screen frame and the actual mesh portion of the spark screen. Neither description nor specification indicate materials. Thank you for your time.

    Good afternoon,

     

    Thank you for contacting CJ's Home Decor and Fireplaces, I would be glad to answer your question for you. The material for the easy access pivoting screen is just durable metal.

    Round Pivoting "Easy Access" Metal Mesh Fire Pit Safety Screen 08/25/2016
  • Is this 17 inch pipe made of stainless steel? I have propane not natural gas, do I need a propane adapter?

    Hello !

    The 17 Inch Pipe is not made of stainless steel but we do have stainless steel log lighters available . You may view this product my clicking this link: ,https://www.cjshearthandhome.com/log-lighters--valves/log-lighters--fireplace-starter-pipe/stainless-steel-log-lighter-for-natural-gas-or-propane-all-sizes

    The propane adaptor can also be ordered on this products web page.

     

    Thank You,

    CJ's Customer Support Team
     

    17 Inch Log Lighter Replacement Pipe 08/24/2016
  • Do you ship to Canada?

    Hello,

    We are able to ship a large selection of our items to Canada. Please contact us at 888-986-1535 for further information. 

     

    Regards,

    CJ's Customer Service Team

    08/23/2016
  • Can you choose the patina color? Like requesting a dark patina?

     

    Hello !

     

    I can not be certain what product your interested in.  Please contact us at 888-986-1535 and speak to a customer service representitive, this is the best way to answer your question accurately.

     

    Regards,

    CJ's Customer Service

    08/23/2016
  • So do you just run a gas line under/beside the unit and hook it up, or does it have a small tank of some sort?

    Hello ! 

    Your fuel line can come up from the bottom or the sides of your fireplace. As always a professional plumber should be consulted to find your best application.

     

    Thank You!

    13 Inch Rasmussen Chillbuster Unvented Coal Burner 08/23/2016
  • Can you use a log lighter with a standard propane tank (like a propane tank you would use for a grill? I have an outdoor fireplace that I would like to be able to start with a log lighter but do not have natural gas run out to the fireplace so I was hoping to do this with propane. Please let me know if this is possible. Thanks

    Good afternoon,

    Thank you for contacting CJ's Home Decor and Fireplaces. To answer your question you can use a log lighter with a propane tank. You would just have to select the Liquid Propane option when purchasing. We have this log-lighter, if this size would work for you. 

    If you have any further questions please give us a call. Thank you!

    08/22/2016
  • I noticed that the handles on the doors are located on the bottom of the door. Can the handles be ordered on top, or can the doors be flipped over and installed with the handles on top?? Thanks

    Good Morning, 

    Thank you for your interest in CJ's Hearth and Home. You can install the doors which ever way you would like, you would just need to flip the doors around to have the handles on the top or on the bottom.

    If you have any further questions please feel free to contact us. Thank you!

    Pelham Aluminum Zero-Clearance Fireplace Door - Flat Black and Clear Glass - Custom Sizes 08/09/2016
  • Will this paint work on glass?

    Good afternoon,

    Thank you for contacting CJ's Home Decor and Fireplaces. The high temp paint can be used on wood, pellet, and gas stoves, as well as pipes, boilers, furnaces, radiators, engines, auto exhausts, manifolds, heaters, mufflers, and barbecues. 

    Stove Bright Satin Black High Temperature Brush-On Paint 08/09/2016
  • I want to install a gas log lighter for an outdoor fire pit. Will this cast iron starter survive being outdoors? I like the protective ash lip on the design. I'm also looking at the stainless steel lighters but trying to figure out which one is best. Thanks!

    Good afternoon,

    Thank you for contact CJ's. We would recommend the stainless steel for the outdoors.

    14 Inch Cast Iron Gas Log Lighter 08/04/2016
  • Can I use this with propane?

    These are for Natural Gas only. Our stainless steel log lighters can be used with Propane.

    Cast Iron Gas Starter Pipe From Hearthmaster - Natural Gas 07/19/2016
  • My understanding is that this model has been discontinued by Valor. Are the fire brick inside walls included?

    Unfortunately they are not included. 

    Adorn Electric Fireplace - CLEARANCE! 07/14/2016
  • We're building a house and have two wood burning fireplaces. I'd like to install a gas log lighter in each with a wall switch (maybe with a timer). That seems too convenient to meet code, but I don't know if something like that even exists. Do you have something like it?

    Good morning,

    We do not have a timer or wall switch for the log lighters at this time. 

    07/07/2016
  • Propane Adapter for 18" Dia. to 48" Dia. Fire Rings Brand: American Fireglass Model # AMF-18-48ADAPT Item # 5351 Is this adapter adjustable? How can it service such a large range of ring sizes?

    Becuase they all have same 1/2" hub, they do not connect directly to the fire ring its self. 

    Propane Adapter for 18 to 48 Inch Diameter Fire Rings 07/06/2016
  • What size 120 volt breaker do I need to power the unit?

    15 amp will work for both 120 volt as well as the 24 volt.

    Custom Made Standard Capacity All-Weather Electronic Ignition System (AWEIS) 07/06/2016
  • Can this stove be used with a direct vent system?

    This does not come with the option to use a direct vent.

    Hitzer Model 30-95 E-Z Flo Coal Fired Hopper Stove without Blower 07/05/2016
  • Is this glass relatively clear and easy to see through? I know it says the color is lightly amber, but i am looking for glass that is nearly clear where looking through it would be very easy

    Very easy to see through. 

     

     

    Wood Stove Glass - High Temperature Pyroceram Ceramic in All Sizes - Custom Product 06/29/2016
  • Do you have these in stock, and what's order-to-ship time?

    Good Morning,

    This item is currently out of stock from the manufacture. It could take anywhere from 3 weeks to 5 weeks. 

    Decorative Black Mesh Glass Cover for 42 Inch Monessen MLDV Fireplaces 06/18/2016
  • Hi. Just wonder if you carry any inside-fit fireplace doors. Thanks.

    Good morning,

    We do have inside fit fireplace doors. Go to our website at Fireplace Doors Online Under all departments, select if you have a masonry fireplace or a Zero Clearance. From there you will be able to use the filters on the left hand side, just click on the inside fit and it will bring up all the inside fit doors you will be able to choose from. 

    Thank you, have a great day.

    06/17/2016
  • I am looking for a grate for my outdoor fireplace. I this grate guaranteed not to rust? Thanks

    Hello,

    Stainless Steel should not rust, but if it happens to do so this grate has a lifetime warranty on it.

    28 Inch Stainless Steel Fireplace Grate 06/03/2016
  • Does this kit come with a pan?

    Hello,

    This does NOT come with a pan, but we do have pans located on our site CLICK HERE

    Custom Made Shallow Square Concrete Fire Bowl 05/29/2016
  • Hello will this product work for sealing the roof flashing and storm collar on my Chrome wood stove chimney pipe? exterior / waterproof? Thanks for your thoughts and time

    Hello,

    Thank you for visiting CJ's, unfortunately this item will not work. The high temp is only useful for stoves and direct vent seals in the pipe. Roof flashings need just regular silicone. 

    I hope this was helpful. Thank You

    Stove Bright M230 High Temperature Sealant - Up to 900 Degrees Fahrenheit - 10.3 Ounce 05/29/2016
  • I am looking for replacement glass for a Chalet 1600 Wood Stove. Replace with 5mm ce- ramic glass only. 14.5 x 8.845

    Hello,

    We have these ceramic doors here on Fast Replacement Glass click the link here to be directed to the site. 

    Hope this is helpful and what you are looking for.

    Thank You for your interest in CJ's Home Decor

    05/24/2016
  • Is the log lighter legal to install in New York City?

    Good Morning and thank you for contacting CJ's. You would need to check with a reputable plumber or your local code enforcement office to find out if log lighters are legal in your location. Each state has it's own code relating to fireplaces and equipment used to fire them. I hope this information is helpful.

    14 Inch Cast Iron Gas Log Lighter 05/10/2016
  • We have a wood burning fireplace going in. I was going to order a log lighter, its propane. The supplier tells me that is against code? Is that true, we have done this many times in the past. Thanks

    Hello and thank you for contacting us here at CJ's to ask a question. Unfortunately I can't answer your question because each state has it's own Code written specifically for the installation and operation of log lighters. My suggestion would be to contact your local code and permit office or a reputable plumbing/gas company to find out if code allows the installation or not. I'm sorry I couldn't be of more assistance to you!

    04/25/2016
  • Does this come with the 24v transformer?

    The weather electronic ignition system. Includes 24 volt AC transformer, fire module, heat shield and installation instructions. 

    Regards,

    CJ's Customer Support Team

    Custom Made Standard Capacity All-Weather Electronic Ignition System (AWEIS) 04/11/2016
  • Do all of your standard sized masonry fireplace doors require a hearth? I do not have one...

    We have responded to your question. The simple answer is that our standard size fireplace doors do require a hearth, but a suspension bar can be ordered to make the door fit. Please contact our sales team at 888-986-1535 and we will help you get exactly what you need.

    Correction *Suspension bar

    04/01/2016
  • Need a cover for a 54" round cast iron fire pit... Need something light weight enough to handle, but will keep out rain... Can you help?

    We can certainly try! Assuming that it is a wood burning fire pit, Are you looking for a vinyl cover or a hinged snuffer hard cover? We have a vinyl cover that will fit fire pits up to 76" or the other option would be the snuffer we would have to get made custom by our manufacturer. We have custom made snuffer covers made often so accommodating your larger size fire pit would be no trouble.  If you wanted something sooner the vinyl cover usually comes pretty quick. If you want a higher quality custom made snuffer cover, give us a call at 888-986-1535 and we would be happy to give you a quote on a custom hinged snuffer cover.

    03/28/2016
  • I have allen and roth 35 in fire pit mOdel #L-FT521PST-12 Item 0076222 I need a new fire bowl and grate. Do you have these and how much?

    Unfortunately we do not carry this brand of fire pit nor do we carry replacement bowl pans for this model. We suggest that you either contact the company that sold it to you, buy a new fire pit all together, or find a cheaper fire bowl that has a fire bowl pan about the same size and drop it in place where the old one is. Most of the other fire pits already come with a grate so you should be able to solve both your problems with one purchase. You more than likely will have to modify the fire pit so it might take some work, but as stated before, the other alternative is to simply get a new one. Hope this helps!

    03/23/2016
  • Is there a model # PDV33P gas log stove still around? Please email me. Thanks.

    Good morning and thank you for contacting CJ's Home Decor and Fireplaces. Unfortunately the PDV33P Direct Vent stove is no longer manufactured. Please let us know if you need any additional assistance!

    03/17/2016
  • do you carry just concrete bowls for my concrete pedastal

    All of the concrete bowls that we offer can be purchased as just a plain concrete bowl. You will still need to call and place your order to get a custom shipping quote. Please call 888-986-1535 and someone on our sales team assist you and help you place your order promptly.

    03/10/2016
  • Why are pool scuppers so expensive?

    Pool Scuppers are pricey because they are custom made at the time of order and require spillway kits in order to function. Add to that the cost of crating and shipping and they are costly investments, but their beauty is unmatched! Please contact us if have you have any additional questions or need additional assistance.

    03/04/2016
  • I was wondering if you sold just the raw screen mesh for the fire pit covers.

    Hello R, and thank you for contacting CJ's. I'm not sure I understand what you are asking. We sell mesh screen for fireplaces and safety screen covers for fire pits, as well as vinyl and fabric covers for fire pits and fire tables. Are you looking for mesh screen such as those that hang in fireplace openings or  stainless steel mesh screening for over fire pits. I am providing you a link to both here. Fire pit Screens and Covers and Safety Mesh Screen. Please feel free to contact us at 888-986-1535 if you have additional questions or need additional assistance!

    03/03/2016
  • I have a 1991 Marco prefab fireplace model 792857. I took off the stone on my wall and when built it appears they originally drilled holes in the frame work of the fireplace. I would love to replace the entire front but when looking at the fp it has venting on all sides and not sure I could cover it up. So as an easy fix I thought I would just purchase new business fold doors. Doors only, not frame work. Do you have something that would work? I.e. pullover to replace the entire front but it's vey large framework and have not seen anything even close in size.

    Mel,  I will be emailing you some information today to help you in your choice of doors or possibly a complete reface, depending upon your budget and interests. Please don't hesitate to contact me if you need additional information or have additional questions!

    03/02/2016
  • I have a natural gas wood burning fireplace. I need a 17" log ignition pipe but I want a cast iron pipe...the steel ones all bend within weeks. What can you recommend?

    The largest cast iron log lighter we have been able to find is 14". Have you considered a stainless steel 18" log lighter? We understand that the steel log lighters do bend over time, but you have to have them properly installed and maintained as far as ashes build, clearance, and such. Depending on how often you use your fireplace, you could get a regular steel log lighter and a couple replacement pipes so that you can easily change the pipe portion if there were to be some bending from improper use. To answer your question, Please make sure that the lighter was installed correctly and that all of the specs have been followed. Second, a stainless steel log lighter should last longer than a normal steel log lighter if properly used. Thank you for your question and we hope this helps!

    17 Inch CSA Approved Straight Log Lighter - Natural Gas 02/28/2016
  • I am interested in a quote on a Superior WRT4536 with chimney pipe specific for my house. I have a sketch I can send if someone emails me. Thanks.

    We have sent your request to the sales department. If you do not hear back from us here soon please give us a call to help speed up the process of getting you your quote for your Superior fireplace and pipe.

    02/22/2016
  • What kind of material is the pipe made from? Is it cast? Regular steel pipe heats up red in the embers and droops...eventually breaks off. Thank you

    This is a replacement pipe for our log lighters that is made of steel. Some of our log lighters are made entirely from cast iron and we also have some made from stainless steel. Also, some of the log lighters that we sell have a cast iron hub that the steel pipe connects to. We understand that some people may have a problem with the steel pipe that is connected to the cast iron part of the log lighter. This is why we sell replacements for that section of the log lighter. Proper installation and making sure that the ashes/embers are kept away from the log lighter pipe are a critical factor when determining the longevity and integrity of the log lighter. We recommend our cast iron log lighters because they last longer and most have an ash shield built on them to help keep the holes in the lighter clear and clean. Our stainless steel log lighters should last longer then the regular steel pipe ones, but again proper installation and maintenance is a key factor. Some people lke to just by the steel ones because they are more inexpensive compared to a stainless steel and some cast iron ones. What they fail to realize is the exact point that you made. The steel pipe could eventually break and such, then will need to be replaced.  

    24 Inch Log Lighter Replacement Pipe 02/17/2016
  • Does this rug come in a larger size maybe about 59 x 30 or 32

    Unfortunately, this hearth rug only comes in 48" x 24" dimensions. Our other rectangular rugs only go up to 30" x 50". We do have a Guardian half round 60" x 32" hearth rug available.

    Guardian Rectangular Hearth Rug - 100% Fiberglass 02/15/2016
  • Is it possible to use the propane log lighters on an indoor fireplace, or are these only for outdoor fireplaces?

    You can use a propane log lighter indoors if and only if you have a propane gas line from an outdoor tank running to the fireplace. You will still need a gas valve, and then more pipe to run into the fire box and to connect the log lighter. Installation of these log lighters is to be performed by a certified technician for safety reasons. It also depends on your local codes, if there are no codes in your local area, you must follow National Fuel Gas Code ANSI Z 223. 1INFPA 54. We suggest to find out what fuel type is easier to plumb to your fireplace, then buy your log lighter accordingly, (Don't forget the log grate), and consult your local contractor. Note: Some people hook up their log lighter right to a propane tank for a gas grill and use that to start their fire. This is a major safety concern and should NEVER be done. These log lighters are meant to be a permanent fixture and not intended to be a decorative gas burner.  

    02/12/2016
  • I just bought a used alaska 140 auger feed coal stove. I am looking for a powervent for it. It has a 6 inch chimney

    In order to help you get exactly what you need please give us a call. We should be able to get you a power vent separately so you can get your Used Alaska 140 up and running.

    02/11/2016
  • Do you make door glass for a US Stove model 6041?

    We custom cut all of our glass and generally require exact measurements. This is because there are too many different sizes and shapes of stove glass to keep track of exact measurements for all of them. For your US Stove 6041, you will need to measure and let us know the measurements by calling us, or by entering the measurements directly on our custom cut glass products. 

    02/11/2016
  • What is the minimum depth required for this unit?

    Thank you for your interest in our AWEIS systems. The unit itself is about 4-3/8" high and requires no clearance. That would be the minimum depth requirement of the unit itself. We also have a mini AWEIS system that is a little over 3" high. The heat shield adds a little height because of the thickness of the metal, but should not be a significant amount. The depth requirement will depend on your application. You will have to take into consideration the height of your burner and connections to the AWEIS. Also, this unit can not be submerged. Please let us know if there is any thing else we can help you with and if this answers your question, or give us a call so we can be sure that you get exactly what you need.

    Custom Made Standard Capacity All-Weather Electronic Ignition System (AWEIS) 02/10/2016
  • I am looking for a replacement door and hinges for my kast console coal stove. Serial # is 1235. . It's an Alaskan . Would you happen to have these parts??? Thank you

    Hello and thank you for contacting CJ's Hearth and Home. I understand you are looking for replacement parts for your Kast Console coal stove. Can you please let us know if you have the "Kast Console III" or the Kast Console Hearth Model" so we know which version we are seeking parts for. Thank you, we look forward to doing business with you!

    02/02/2016
  • I purchased a Hitzer 354 coal burning stove in 2003 and need to replace the door gasket and the door glass gasket. What is the size and price for each? Do you have them in stock? Thank you, Ken

    Hello Ken,

    Thank you for contacting CJ's Hearth and Home! From the information I can find, the fuel door gasket is 3/4" but I am not finding any information on the glass gasket at all. Are you at all able to measure these gaskets and provide them to me so that I can get you accurate pricing information? Please feel free to call me directly if you need additional assistance! 

    Regards,

    Kimberley

    888-986-1535

    Hitzer Model 354 Hand Fired Coal Stove with 210 CFM Blower 01/31/2016
  • Hello, I have a Kozy Heat model # 234 wood burning insert that was installed in 1994. The unit is no longer made and I would like to replace the door rope and glass seal but can't find the specs. Do you have any resources that might have this info? Thanks.

    Hello and Thank you for contacting CJ's, unfortunately the only information I find regarding your model is the glass size. My recommendation would be to measure the existing rope gasket in order to purchase replacement gasket material. As for the glass "seal" you refer to, is this flat gasket or some other material? You can always contact us by phone if you have additional questions.

    01/30/2016
  • Does the AWEIS mini come with a 24v transformer or is this sold separate?

    Hello and thank you for contacting CJ's Hearth and Home.  The AWEIS Mini Ignition System includes the 24 volt AC transformer, pilot burner, ignition control module, heat shield and installation instructions. This product is listed at contractors pricing and ships for free!

    Thank you,

    CJ's Customer Support 

    Custom Made Mini All-Weather Electronic Ignition System (AWEIS) - 150,000 BTU Natural Gas 01/26/2016
  • i need a glass fireplace door that fits a 26" width X 27 2/3" and was wondering if you have these in stock. I'm looking for something like the Brookfield zero clearance overlap fit

    Hello and thank you for contacting CJ's. We do not "stock" doors here at CJ's. All of our doors are made to customer measurements and specifications. The Brookfield is a beautiful door, and estimated lead time on this would be 5-6 weeks.

    01/25/2016
  • Hello Not sure which email I used when I last ordered from yall. I now use the gmail account I was wandering if you still had any of my order info from back in December of 2014. The cut deminsions is what I would like to find to minamize error from re- measuring. billing address would have been 7425 Coastal Dr Harrison, TN Thanks

    Good Morning Robert, I have emailed you a copy of your previous invoice with all of the information you requested.

    01/21/2016
  • I need a new 4.0 x 7.0 x 2.0 Inch 25 Cell Canned Catalytic Combustor - Model CC-552. The gasket is bad too. Do you sell the flat fiberglass gasket too?

    Absolutely, I can help! You can find your Catalytic Combuster here And your flat gasket here. Let us know if we can help you find anything else!

    01/18/2016
  • I'm thinking of installing a : http://www.gratewalloffire.com but they say that I would need to relocate the gas starter pipe. Are there elbows so that I can move the starter pipe further back?

    We would recommend contacting a plumber for this issue. Please feel free to contact us if you have any additional questions.

    01/18/2016
  • I need to replace my fireplace door glass.. One of them cracked..

    I can help! You can find your cut-to-order tempered glass replacements here.

    01/17/2016
  • I have a pre-fab firebox, TEMTEX Products, Inc. Model No. TLC 36 2, Part No. M 68373, Serial # Z895324, Inside opening 36"-W x 22"-H, Outside Dimension 38 3/8"W x 341/8 H, top louver panel 61/4 " bottoms same(though only 6" exposed above masonry) would like quotes for overlap/complete cover replacement door unit

    Hello,

    You can find all the information you need to reface your firebox on our website under Zero Clearance Wood Fireplace Refacing. You are also welcome to contact us by phone if you have any additional questions or need assistance with finding just the right decor!

    01/16/2016
  • Letter of apreciation. This is my first time doing business with FastReplacementglass.com, and I am impressed with their customer care, they actually care!!!!. I have talked to Kimberly in person twice and communicated via email more than a couple of times in regards to getting a replacement glass for my fire-place glass bi-fold doors. Actually the glass procurement was the fast and easy part, and it came fast with accurate demensions finished with a pencil edge that matched the other glass panels perfectly. The challenge after receiving the replacement glass was to find the proper gasket to replace the old used gaskets. Kimberly is very knowledgeable and has solutions for unique problem jobs like mine turned out to be. Thankful-Rusty

    Rusty, working with you was a pleasure! Please son't hesitate to call us if you find that you need that high temp sealant!

    01/15/2016
  • Im looking for a glass door to fit my 36EC model fireplace.

    I have emailed you information for find the right door!

    01/14/2016
  • Why does my ss log lighter for propane have a large hole at the butt before the line of fire holes and the natural gas lighter does not?

    Hello Bob, if you could provide us with your order number we could better provide you with an answer to your question.

    01/13/2016
  • Do you have doors to fit a Martin Industries Model SA42?

    emailed customer

    01/12/2016
  • Just curious if you had a time frame on when order will be shipped. Order #205139 Thank you!

    Hello Amy,

    Your ceramic glass shipped FedEx  1/12/2016 Tracking # 605720161736.

    Thank You!

    01/12/2016
  • do you have a rubber like gasket material that wraps around the top and bottom of the glass panels in the bifold doors on a zero clearance fire place that holds the glas in place. the material i have is black and very plyable, maybe 1 inch wide so it can wrap around the ends of the glass so as to pressure fit it into the top and bottom frames...

    Yes, it is called gasket and you can find it on our website "fastreplacementglass.com" under wood stove gaskets

    01/11/2016
  • Do you have a tracking number for the replacement glass that was cut incorrectly

    Replacement shipped 1/4/2016 FedEx  Tracking # 605720160328 .

    01/11/2016
  • I have a completely bare zero clearance fireplace with no doors or anything. I would like to reface then entire thing including the vents. Do you have anything that can get this done?

    Absolutely! On our site "Fireplacedoorsonline" you will find a section labeled Direct vent refacing. And you can always email us pictures so we can assist you with finding exactly what you want!

    01/11/2016
  • Hi, I was interested in the direct vent Fireplace that is in clearance The Valor 1200 Direct. I wanted to know what condition it's in and why it's in clearance.

    The unit is BRAND NEW in it's original box. I was planned for our showroom installation but we stopped selling valor units. Now we sell of our stock.

    01/09/2016
  • Does the catalyst for the Buck 41 come with the gasket? I read where it was supposed to be wrapped before installing.

    Canned Combustors
    Original equipment catalytic combustors that are "canned" (the ceramic is wrapped with a stainless steel strip) should be replaced by new combustors that are also canned. Observe that canned combustors have gasket material sandwiched between the can and the ceramic honeycomb.

    Woodstoves with canned combustors may, or may not, require additional gasket outside the can for a good fit inside the stove. This depends on the particular stove design. In some cases the combustor assembly consists of two or more pieces. Gasket should be used between the individual pieces for a good fit.

    01/09/2016
  • When can I expect this?

    Your item usually ships within 24-48 hours, so estimated lead time is 5-7 days. Have a great day!

    01/06/2016
  • I am preparing to order a piece of replacement glass for my wood burning insert, and noticed that some firebricks were loose. It seems that they were adhered to the walls with a type of cement. Do you have an adhesive product for this task?

    Hi there, the answer to your question is YES, we do have adhesive/mortar for your firebrick! You can visit our website CJ'sHearthandHome.com and shop for your glass AND your cement... Or you can give us a call and we can help you by phone!

    01/05/2016
  • What are the dimensions of the heat shield?

    The heat shield measures approximately 6"x6"x6"

    Electronic Pilot Kit with ON/OFF/Flame Height Remote Control - High Capacity - Non-Standing Pilot - EPK-3V-TR 01/05/2016
  • i ordered a piece of tempered glass yesterday(1/3) and i wanted to track my order and i was unable to find it on the website.I signed in as a guess yesterday and was given no order number. Can someone get back to me and let me know if my order went through. Thank you Joe

    I have emailed your invoice, you will be notified via email when a tracking number is assigned

    01/04/2016
  • do you sell the cast stone legs separately? I'm looking for a reclaimed wood mantle and stone legs.

    Hello,  if you would send us some pictures of your fireplace and some ideas of what you are looking for we may be able to help.

    01/03/2016
  • I need this glass 21 x 19 1/4 & 3/16 thick. These options aren't available in the dropdown menu. is there any way to order it in this size?

    This would be a special order done over the phone with our Customer Support staff. The Estimated cost would be $204.00 for a piece this size. Please call us at 888-986-1535 if you would like to place this order.

    Wood Stove Glass - High Temperature Pyroceram Ceramic in All Sizes - Custom Product 01/02/2016
  • What color does it dry to

    It's black and will dry to a Charcoal color.

    Stove Bright M230 High Temperature Sealant - Up to 900 Degrees Fahrenheit - 10.3 Ounce 01/01/2016
  • the glass that was delivered is not what was ordered. The delivered glass is 13 1/2 x 8 3/8.

    we have corrected the order and shipped new

    12/31/2015
  • I have a zero clearance fireplace. Why do you recommend the 400 degree glass, rather than the1380 degree Pyroceram Ceramic Wood Stove glass??????

    Tempered glass is recommended for fireplaces because your doors are supposed to be open when burning. Pyroceram glass is recommended for wood, coal and gas stoves which are built to be burned with the doors close. Because fireplaces have their doors open when burning, the temperature rarely gets hot enough to break tempered gl;ass.

    12/28/2015
  • Re; Superior BRF3875 Fireplace Door - 38" x 21"... I would like to buy a replacement bi fold glass door with brass trim on top and bottom. One of the two bi fold doors glass panels shattered. I could replace just the one glass panel if you sell them individually????

    Hello! We do, infact, sell replacement glass for your existing fireplace doors. You can order this yourself on "FastReplacementGlass.com" or you can call us to assist you with your order. All we need are the exact dimensions of the glass panel you need to replace.

    12/24/2015
  • I bought a fireplace insert from a garage sale it came out of a double wide mobile home ,can,t find any serial numbers on it.do you know where i might locate them?I has bi-fold doors.i need to get the the fan blowers that.went on bottom.which was also missing.it was an older mobile home,probally in the 80,s

    Hello Jeanie,  if you need to purchase new doors, we rely on measurements rather than model numbers. As for locating your model number, try locating the fireplace's rating label or identification plate. This is often found below and behind the fireplace's lower louver. Remove the lower louver of your fireplace and try locating this tag. You'll often find it attached to a gas line or stamped on the floor of the insert. Locating that will help with identifying which blower system will best fit your needs. 

    12/24/2015
  • I am looking to buy glass doors for FMI model 36E. Do you carry them and how much? Thanks.

    Good Morning Shannon,

    Thank you for contacting CJ's Home Decor and Fireplaces!

    In order to provide you with accurate information, I would need the measurements of your fireplace. You can learn how to find those measurements on our web site "Fireplacedoorsonline.com"  We have information and instructional videos on how to obtain your measurements listed under our learning center. Please do not hesitate to contact us at 1-888-986-1535 if you need additional help!

    12/23/2015
  • I am not a business. I'm a homeowner with a Vermont casting stove. Can I still buy gaskets from you? When I began to register it looked like I was required to give a business & tax ID.

    Good Morning!

    Absolutely, you can order from us! We are open to individual customers and businesses alike.

    If you need any assistance please don't hesitate to contact us at 1-888-986-1535

    12/22/2015
  • placed this order for 220.07 and have the sizing wrong. Please cancel the order and will reorder when I'm able to get proper sizing. tks. john please give a call and let me know this order has been canceled 720-270-6719

    John,

    We will contact you in the New Year to complete the order for shipping as discussed!

    Happy Holidays, Enjoy your trip!

    Kimberley

    12/21/2015
  • HHow do i register my fireplace door? Also - i just installed it. I measured properly, and you guys made a perfect fireplace doors. 4 screws, and it was in place. Thanks the guys and gals that built the doors.

    Hello Edwin!

    I am so thrilled to hear that we exceeded your expectations! As for registering your fireplace doors, you should have recieved paperwork with your doors that just needs to be completed and either mailed or faxed back to us. Simple as that! We're happy your installation went smoothly and hope we can continue to assist you as you change your decor and needs.

     

    12/20/2015
  • Is there a picture of the parts breakdown of inside to see what you are to clean when cleaning it? and how to clean it? Thanks. Dennis

    Hi Dennis,

    You should have received a manual with your product, but I am including a link here for you to view. 

    http://media.cjshomedecor.com/cjsfireplaces/PDFFILES/Hitzer/Hitzer%20Energy%20Master%20II%20Stoker%20Furnace%20Instruction%20Manual%203.pdf

    Please let me know if this helps!

    Hitzer Model 710 Energy Master II Coal-Trol Stoker Furnace 12/19/2015
  • I have a better n bens from 1974 and need a blower. Any ideas

    If you could provide us with some additional information and part numbers, model numbers, anything would be helpful!

    12/19/2015
  • Do you sell or know where I can purchase a 20 inch round fire pit lid?

    We can customize what you see on our site in a large range of sizes and options. Send us an email with a picture of your fire pit and what you'd like and we will be happy to see what we can offer you!

    12/17/2015
  • Invoice No.: OC-INV-204793 Order ID: #204793 Can I get this before Christmas, Thank you

    Hi Mie and thanks for contacting us at CJ's Home Decor and Fireplaces! I will forward shipping and tracking information as soon as it is made available to me! With the holidays upon us I can only suggest that you wait until you receive your tracking number and then check it daily.

     

    12/17/2015
  • Hello, I received my order but I need a receipt please for order #204766. Tried on your site but there's no place to enter the order number. Thank you.

    I have sent your invoice via email. Thank you again for your business, please let me know if there is anything else I can assist with!

    12/16/2015
  • How do I adapt my log lighter to a wood fireplace insert

    Thank you for contacting is. Log lighters are Not allowed by code in any wood stove or wod insert.

     

    Support Team

    CJs H&H

    12/16/2015
  • I have a superior fireplace G-436D. Door size is 28 1/4 x 18 1/2". What doors are available? Thank you.

    Hi there and Thank You for contacting CJ's Home Decor and Fireplaces! I see that you have all of the necessary measurements for your Superior G-436D Fireplace. 

    Since you are shopping for doors, here would be a great place to start for all of our Zero Clearance Fireplace Doors.                                                                                                                                                                                                                                                                                                                                                                                    .

    12/16/2015
  • Would I be able to get this before xmas

    Hello,

    Thank you for your inquiry. What item are you interested in ?

    Regards,

    CJ's Customer Support Team

    12/15/2015
  • Need black weather proof outdoor fire pit table cover for table approx. 50"L x 38"W x 24" high that will stay in place (i.e. needs to be elastic to pull over and lift off) and not blow off in wind. Delivery by 12-18-15 requested - need cost including shipping. [contact info removed]

    Hello David,

    Thank you for visiting CJ's Hearth and Home and your interest in our products. We do have a water proof nylon cover that is designed to fit a firepit table with the dimensions of 54" x 25"h x 28"d. This item can be viewed by clicking here.

    Due to the Holiday Season and high order volume we can not guarantee  a set delivery date.

    Sincerely,

    CJ's Customer Support

     

    12/14/2015
  • Glass replace for fire place

    Hello Kathy, 

    Thank you for emailing CJ's and your interest in replacement glass,  Here is the link where our Fast Replacement Glass can be ordered.  Please contact us at 888-986-1535 if you need further assistance.

     

    Regards,

    CJ's Customer Service Team.

    12/13/2015
  • I need to replace ol worn out frame, screen & doors for a white mtn hearth ventless gas fireplace. model# vfy-24s0-1 serial# 0231540240 Could you please direct me to how & go about finding these products? thanks

    Hello,

    Thank you for visiting CJ's Online Stores and your interest our products. We are currently researching the parts you have inquired about and will be in contact with you as soon as possible.

    Sincerely,

    CJ's Customer Support

    12/12/2015
  • If I order your mantel shelf and it turns out my wall is not flat enough for the shelf to fit flush with the wall the whole span, do you have suggestions for filling the gaps?

    Thank you for contacting us. We usually cut out the contour so it fits as close to the wall as possible. I also don't know if your wall is veneer stone or just sheetrock.

    Regards

     

    Support Team

    CJs H&H

     

    12/08/2015
  • I have a direct vent fireplace about 48" wide and so I would not be able to secure the bracket in this span, if I order a wider shelf (say 66") and can hit a stud on each side (or possibly two) would this be enough to support the shelf?

    Thank you for contacting us. Yes that would work perfect, as long as you can get the anchors secure into a stud you will be fine.

    Regards

    Support Team

    CJs H&H

     

     

    12/08/2015
  • request change of order. Glass size 16 1/2 by 9 1/4 rectangle. Invoice No.: OC-INV-204721 Order ID: #204721 Date Added: 12/08/2015 10:54 AM (EST)

    We changed the height from 9-1/2 to 9-1/4.

     

    Support Team

    CJs Hearth & Home 

     

    12/08/2015
  • Do you have a door to fit a Majestic MBC 36?


    Thank you for emailing CJ's Customer Support  and your interest in a Zero Clearance fireplace door for your Majestic MBC 36.
    We have a large selections of doors that are compatible for your  firebox.The manufacture suggests that your opening dimensions are 36"w x 20"h, we highly suggest that you  use this as a reference and take your own measurements. 


    The Zero Clearance Doors can be viewed  here.
    If you have any addition questions you may email or submit photographs to  our fireplace doors sales representative at [email protected],

     

    Regards,

    CJ's Customer Support TeamCut

    12/07/2015
  • I need replacement glass for a Harman tl-200 wood stove...and the cost....thanks in advance

    Hello,

    Thank you for emailing CJ's!  Our glass is custom cut to the measure that you provide. The wood stove glass can be viewed and ordered by clicking this link.

    Please feel free to contact us directly if you need further assistance.

     

    Regards,

    CJ's Customer

    12/07/2015
  • Sorry, is this ceramic glass clear. Order#204701

    Hello Mickey,

    Thank you for your recent order!  Our ceramic glass is clear with a slight amber tint,

    Regards,

    CJ's Customer Support

    12/07/2015
  • I have a Srtatford serial # SC100. Coal burning stove that needs the pyroceram glass in the front door. I can not find a parts list to find the correct part# for the glass. How should I measure the opening? because I read that it may be hard to measure because of expansion of the glass? I measured 18" W X 14H. I think it was just a rectangle size. I bought the stove with the glass broken and out of the front. Thank you

    Hello,

    Please order your glass at least 1/8" shy of mounting surface to accommodate for this thermal expansion. Our ceramic glass can be ordered by clicking here.

     

    Regards,

    CJ's Customer Support

    12/06/2015
  • Hello, I have a Franklin Fireplace that I need to replace the grate in. My old grate is 28" wide in the front, 26" in the back and 12" deep. I would love to get one that is the same size but the 27" one that you have is the closest I have been able to find. Do you have one that is 28"x26"x12"? Thank you for your help! Tammy

    Hello Tammy,

     

    We do have a standard lifetime grate with the dimensions of 28" x 25" x 15.5" deep. This grate can be viewed by clicking here.   You may also be interested in having a Life Time Grate custom made to your specifications. Please contact us for your custom quote.

    CJ's Customer Support Team

    Dana B.

    888-986-1535

     

    27 Inch Franklin Cast Iron Fireplace Grate 12/03/2015
  • What is the turn around time on the custom zero clearance fireplace doors? Just want to know what to expect on delivery time?

    Thank you for contacting us. The turn around time this time of year is around 4 weeks,

    Support Team

    CJ's Hearth & Home

    12/02/2015
  • Please provide information for Replacement Wood Stove Door Gasket for dimensions: ! 1/2" W X3/8" Thick Flat White X 84" L Thanks for your help and assistance. Mr. Wilfred J. Alexander Cell Phone (510) 593-6935

    Thank you for contacting us, Our flat gasket can be found at this link

    Support Team

    CJs Hearth & Home

     

    12/02/2015
  • Tried to order on line. It allows me to put in length. When I go to shelf height, I click on 5", but it won't take it. Same for other two fields- shelf depth and color.

    We looked over the steel mantel shelf section and did some changes. Please try again at steel mantel shelves if it still not work for you please call us at 1-888-986-1535 and we will take your order over the phone.

    We apologize for any inconvenience this may have caused.

    Support Team

    CJs Hearth and Home

     

     

    Steel Fireplace Mantel Shelf 11/30/2015
  • I have an old 27000. It doesn't have the Smoke Genie add-on. Do I have a use for this combustor

    Thank you for contacting us. We only offer what we show online on the combustor line,

    Support Team

    CJ's Hearth & Home

    11/29/2015
  • I'm installing a gas fireplace insert in a wood burning fireplace. It has a 3" diameter flexible hot exhaust and 3" cold air intake. I cut a hole in the existing damper flue plate that both flexible tubes run through. Do you have high temp gasket material that i could seal damper plate opening with? the damper plate is 1/8" steel plate.

    Thank you for contacting us. Sure we do have the high temp silicone click here

    Support Team

    CJ's Hearth & Home

    11/27/2015
  • HHello: I have an older fireplace insert that the rope gasket is in need of replacement. Half the rope is off the glass. I was told that I need to replace the entire glass door which I will not do. Can you match up my rope with my glass? The Model is GNDC36 serial #GA172295. Thanks Kevin

    Hello Kevin,

    We have many sizes of flat and rope gasket to offer. They may be viewed by clicking here.

    Thank You.

    11/24/2015
  • My customer is insisting on having the burner's orifices face downward. He is concerned with debris getting in them. I thought I remember reading that they need to be pointed up? Can you clarify?

    Yes, The holes in the log lighters should be installed facing up.

    Thank you.

    17 Inch CSA Approved Straight Log Lighter - Natural Gas 11/23/2015
  • I need a piece 5 1/4 x 7" for an old space heater. Can you give me and idea of $$? Thanks

    Hello,

    Thank you for emailing CJ's.  Our ceramic glass and tempered glass can be priced out directly on our online store. www.fastreplacementglass.com

     

    Thank you!

    11/21/2015
  • I have tried to order on your website. I wanted a price for a 60" long, 10" shelf width, 5" shelf depth in the rust finish. The website won't allow me to order.

    Thank you for contacting us. I just tried to place your order the cart and it works. Where exactly did you encounter the problem? It would help our IT personnel to resolve the issue.

    We apologize for the inconvenience that this has caused you. If you can order over the weekend please call our toll free number on Monday and we will take care of it.

    Support Team

    CJ's Hearth & Home

     

    Steel Fireplace Mantel Shelf 11/20/2015
  • Hello, would it be possible to get a larger pic of the finish samples. We are having a difficult time tying to select a finish. Thanks

    Hello,  Please contact us directly at 888-986-1535. We have additional reference materials that can be provided to help you select a frame finish.

     

    Thank you.

    11/19/2015
  • im wanting to by a mantel that is 117 inches long. I've been able to find them 96" but so far that's the longest. I have a double fireplace and an trying not to use two separate mantels. Thanks,

    Hello, I have provided you a link to our  mantels that have a min length of 117 inches. Mantels can also be cut to the exact length that you are interested in for an additional $35 per end.  All mantel at CJ's Log Style Mantels are one of a kind and ship within 3 business days! You may contact us directly with any questions that you may have or to make your purchase. 

    Mantels 117" and Up.

    Thanks you

    11/18/2015
  • Has my order #204261 shipped?

    Hello Paul,

    Thank you for you recent purchase. Your item has shipped.

    Shipped USPS # 9400111899563560885732

    Thank you!

    11/18/2015
  • Order # 204330 When is the expected ship date and arrival date for this order?

    Hello Heather,

     

    The Breckwell SPC50 Cast Iron Pellet Stove is in stock and is expected to ship with in the next 48 hours. Once your purchase has shipped tracking information will be provided .

    Thank you!

    11/17/2015
  • I have not received my order

    Hello John,

    We have tracked your purchase and it appears to have been delivered.

    https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9405511899563526203993

     

    Thank You.

    11/12/2015
  • I have a Martin SB5400 fireplace installed but the doors have been removed and lost. Need to replace the doors. Can i use the existing framework and just buy the glass doors? If not, do you have a product that will fit my 42.5" x 27-1/4" opening?

    Hello, 

    Our Zero Clearance Fireplace Doors are custom made to the measurements that you request. The doors come installed into a small width frame that mounts to the metal opening.  Here is a link to view the doors. Installation  manuals are available under description on the products web page.

    ZC Doors

    11/10/2015
  • Hello, I am looking for glass doors to fit a Martin insert. Model # A/S/H36. Opening is 19 1/2'X 36" Looks like no doors were ever mounted as no holes evident to hang doors. Do you also have hardware to to hang doors? Thanks, Howard Ivey

    Hello, 

    Our Zero Clearance Fireplace Doors are custom made to the measurements that you request. The doors come installed into a small width frame that mounts to the metal opening.  Here is a link to view the doors. Installation  manuals are available under description on the products web page.

    ZC Doors

    11/09/2015
  • Checking on the status of my order 204035 - has it been shipped?

    Yes . Here is the tracking information.

    USPS # 9405511899563526535865

    11/09/2015
  • Just checking for a status update-the website shows processed from 11/3. Thanks

    Hello Eric,

    The estimated ship date is currently 12/7/15.

     

    Thank You.

    11/09/2015
  • Please ship to [removed for privacy] insted of payment address

    Thank you ! We have changed the ship to address as you have requested.

     

     

    11/04/2015
  • I have a zero clearance fireplace model Temco TFRC-2, requiring TEMTEX CV2R doors. It is a corner fireplace. I think whoever wrote in the model number had bad handwrighting as I have not been able to find any information about this model. It was installed in 1994 when my house was built. I am looking to get doors to cut down on the draft I get in the winter. Do you suggest I go with OEM prefab or custom doors?

    OEM parts will be hard to find and Temco is out of business for several years. We suggest our custom doors, more choices and better quality. You will need to measure your firebox opening, when you got your measurement handy you can search our selection of zero-clearance doors. If still not sure just call us at 1-888-986-1535 and we will be happy to find you the door that will fit.

    11/04/2015
  • The installation instructions for a steel mantle are not available to download. Can you provide those so I can review before ordering?

    Thanks for letting us know that the link wasn't working correct. We fixed the issued and the manual can be downloaded now. Here is the link for your convenience steel mantel shelf

    Support

     

    Steel Fireplace Mantel Shelf 11/03/2015
  • I have a Vermont Castings Vigilant with glass doors. Can you supply the fiberglass wrapped spacer that goes between the two panes of glass? It appears to be about the same size wire as a coat hanger but is covered with a fiberglass sleeve. My wires are fine but the fiberglass is falling apart.

    I spoke with the distributor and that sleeve is no longer available. They suggested that you try a flat gasket or a tape gasket as a replacement.

    I'm sorry that I couldn't be of more help. We do have several sizes of gasket material available if you would care to go that route.

     

    Thank you

     

     

     

    10/31/2015
  • I've a Majestic MBU-36 insert. I'm looking for doors to fit. I know Majco HGD-36 model will fit. Any cheap suggestions?

    Hello, 

    We have several budget friendly zero clearance fireplace doors.  The Pelham, Armagosa and the Belmont for example. They can be viewed by using the below link.

    Zero Clearance FireplaceDoors

    10/29/2015
  • hi, I ordered a piece of glass yesterday and never received any kind of confirmation. How can I be sure my order was filled?

    Hello Robert,

    Your order # 204045 was received and processed.   We will email you your invoice.

     

    Regards

    10/28/2015
  • my payment address is [removed for privacy]

    Your order was successfully processed. 

    Thank you.

    10/28/2015
  • I need a custom shape of 3/16 pyroceram. Similar to your "A-2" shape but with radius only on the TOP two corners. Approx dimensions: 19-1/2 inches wide by 9-7/8 inches high. 6-3/4 inches high on each side, approx 3 inch radius on top (left and right) corners. I have a traced pattern on rigid paper. Can you / will you do a custom shape if I supply a template on rigid paper ? Thank you, shipping to Hamlin NY, near Rochester NY Kevin Klees

    Hello,

    It is best to send a template of your ceramic glass if you can not find the right pattern on the products web page. Please send the template to

    CJ's Home Decor

    21701 Rt 6

    Warren, PA 16365

    Thank you.

    Wood Stove Glass - High Temperature Pyroceram Ceramic in All Sizes - Custom Product 10/27/2015
  • Have a Superior KR-38 zero clearance firebox. Do you have a glass door for that product? House is approximately 21 years old. Believe its original.

    All of our Zero Clearance Fireplace Doors are custom made  to your inside opening dimensions.  Simply take accurate measurements  of the inside opening and choose a door that matches your decor.  There is also helpful information  located under our learning center tab.  You can  email us a picture if you are still unclear. 

    Learning Center

    Zero Clearance Doors

    Thank you

    Dana B

    [email protected]

    10/27/2015
  • I have a Alaska Kodiak stoker stove 1 serial no. 01744 I need a moter for the slide please let me know how much they are. Thank You

    Hello,  Thank you for providing us with the serial no #.  I have contacted Alaska with this information in order to get the correct part for your Kodiak.  I will contact you as soon as I have further information.

     

    10/27/2015
  • Do u carry replacement doors for Martin sc36? They are on the list but the search didn't find them,

    Yes we do. All our doors are based on the opening measurment of your firebox. According to our refernece book the opening size should be "Firebox Opening 36" x 19 3/8" " You will need to double check your opening. If you have done so you can order any door from here Zero-Clearance Fireplace Doors

    10/24/2015
  • Does SUBEIS system have AGA/CGA approval?

    They are CSA approved

    10/22/2015
  • I have a Hitzer 30-95 coal stove for about 6-7 years. It is a great heat source, however I am wondering if this will burn wood with the hopper out safely, till the temps get to were coal could be used. Thank You.

    Since the unit was sold as a coal burner it should only be used as such.

    Hitzer Model 30-95 E-Z Flo Coal Fired Hopper Stove with 134 CFM Blower 10/21/2015
  • Is this rated for use with an outdoor patio masonry fireplace?

    You may want to check with the codes in your area. It is CSA approved and suitable for an outdoor application.  Stainless steel log lighters are always the best choice if being used outside.

     

    Thank you.

    17 Inch CSA Approved Straight Log Lighter - Natural Gas 10/21/2015
  • I need pricing and to talk with someone on the phone [removed for privacy]

    Hello,

    Thank you for emailing CJ's and your request for a phone call. I have attempted to contact you several time today. You may contact me directly at 888-986-1535 or [email protected]

    Thank you and I look forward to hearing from you!

    10/21/2015
  • Is the 24" universal log lighter with the case iron mixing chamber OK to use with propane? What is the overall length with the chamber?

    The 24" universal log lighter with mixing chamber is available for natural gas or liquid propane fuel. There is an option to select your fuel source on the products web page, step #1.  The overall length with the mixing chamber is roughly 27 1/2"  

    Thank you!

    10/20/2015
  • I'm looking for a wood burning fireplace log lighter that works with propane. Also want to know overall length, including the mixing chamber.

    Hello 

    The mixing chambers measure 3 1/2".  The majority of our log lighters are available in liquid propane or have the option to select the liquid propane adaptor. 

    https://www.cjshearthandhome.com/log-lighters--valves/log-lighters--fireplace-starter-pipe 

     

    Thank you!

    10/20/2015
  • I dont believe we have received our order as yet. Can you check order # 203811 and provide a tracking number for the shipment.

    Hello Donald !

    Your purchase shipped on 10/13/15 Via FedEx # [removed for privacy]

    Thank you .

    10/16/2015
  • I need parts list for my Alaska 140 dual feeder. Can you supply me with That and parts?

    Hello, We are authorized dealer for Alaska Stove Company. What parts do you need? You may contact us at 888-986-1535 for assistance with this purchase. 

    10/15/2015
  • Need a tracking no thanks larry

    Shipped USPS # [removed for privacy]

    10/14/2015
  • I started to place an order for my Harmon DVC-500 coal stove. the order was for a replacement glass. After looking at the original, I noticed the two top corners were cut off 1/2 inch from the ends in order to fit at the top. I did not see this option. is there an additional cost for this, and if so, how much?

    Hello,

    There is an additional $35.00 charge for pattern cuts. If you are unable to find your pattern listed under step number 5 you may email or send us a template. Its is possible that you have R-2?

    [email protected]

    or

    CJ's Home Decor and Fireplaces

    21701  Route 6

    Warren PA, 16365

     

    Thank You

    10/13/2015
  • would like to know if you handle a drip oil burning stove with a fan option.

    Not at the moment. The Oil stoves we sell can be found here.

    10/12/2015
  • Need to replace the door on my earth stove. The hinge is broken and is built from cast metal/pot metal and cannot be welded.

    We do not sell replacement parts for earth stoves.

    10/12/2015
  • check on my order number 203608 when will it be shippen? thanks john

    Hello John,

    We have been notified that your stove is ready for pickup! Please stand by for tracking information.

    Thank you!

    10/06/2015
  • Can I please have an estimated delivery date? Thanks

    Hello Dave,

    Thank you for your recent order!  The estimated lead time is 5-7 business days. Once your items ship tracking information will be provided to you.

     

    Have a great day!

    10/06/2015
  • Do you offer replacement doors for Superior brand model #BC-36. I saw it listed on the directory but don't see that model number as an option under OEM Prefab doors.


    Thank you for contacting CJ's Home Decor and Fireplaces and your interest in our Custom Made Zero Clearance Fireplace Doors. I have provided you a few links below to zero clearance fireplace door that I highly recommend but any of our customs doors will work for you.


    Stiletto- 
    With a 1" Frame Width, the Stiletto is the slimmest of the ZC Doors, and blends subtlety into firebox. This door fits inside the fireplace opening and bifold doors fold back 180°. The Silhouette ZC is available in various Brite, Satin and Powder-Coat finishes with several glass color options.


    Rainbow-
    1-1/16" Anodized aluminum frame x 5/8" thick ensures finish protection as well as heat resistance. Trimless "full-fold" bifold doors open a full 180° for beauty, enhanced viewing, easy cleaning and safety. 


    Based on the make and model number of your Superior BC-36 the opening should be  36"w x 20 3/16"h. However  we strongly suggest that the manufactures suggested opening size only be used a reference. Please take your own measurements to ensure a proper fit.
    You may also reply to my email with a photograph of your fireplace. I will take a look just to make sure there are no foreseeable problems,
    To take accurate Measurements, Measure the width and height of the steel opening where the enclosure will fit. DO NOT measure the finish material in front of fireplace, brick, stone, marble, slate, tile, etc.
    You may need to remove the track to install the new door, so measure accordingly. It is very important however, not to modify or remove any other component of the fireplace. 
    Take accurate measurements to the sixteenth of an inch at more than one location of the opening and use the smallest opening dimensions.

    Please do not hesitate to contact me with any further questions, concerns or assistance in placing an order. I look forward to hearing from you soon!
     

    10/04/2015
  • Do these rocks retain heat? I'm looking for something to put in my gas fire pit to make it throw a little more heat. Thanks

    The rocks preform the same as gas logs would. They will radiate some heat !

    10/02/2015
  • Wwhich part is the lintel? Thank you

    Hello,

    The LIntel is a metal bar located at the top of a masonry fireplace which is used to support brick work above the firebox.

    Masonry Fireplace Door Mounting Hardware 10/01/2015
  • Just placed an order with you. There was a glitch as I was checking out as a guest. Is my order still in your system?

    Hello James,

     

    Thank you for shopping at Fast Replacement Glass! Yes we have received and processed your order. Stay  tuned for tracking information!

    Have a great day!

    09/30/2015
  • Will this work to seal the glass into the metal frame on a gas freestanding stove

    It is a good idea to use some type of fiber glass gasket to protect the glass from thermal expansion. 

    You can find all both gasket and cement by viewing the below link.

    Fast Replacement Glass

     

    Stove Bright M230 High Temperature Sealant - Up to 900 Degrees Fahrenheit - 10.3 Ounce 09/30/2015
  • When will my order #203752 arrive? It was ordered on the 23d of September and today is the 29th of September.

    Hello Bryan,

     

    Your order was shipped on Sept 25,2015.  

    Tracking Number: 9461211899563871963141

     

    Thank you!

    09/29/2015
  • I have three fireplaces in my home that are all Superior model # HCE-4050. They are at least 25 years old, Gold in color and I would like to replace the front glass and gold trim. Not sure which one of your products will work, please advise.

    Hello,


    Thank you for contacting CJ's Home Decor and Fireplaces and your interest in our Custom Made Zero Clearance Fireplace Doors. I have provided you a few links below to zero clearance fireplace door that I highly recommend but any of our customs doors will work for you.


    Stiletto- 
    With a 1" Frame Width, the Stiletto is the slimmest of the ZC Doors, and blends subtlety into firebox. This door fits inside the fireplace opening and bifold doors fold back 180°. The Silhouette ZC is available in various Brite, Satin and Powder-Coat finishes with several glass color options.


    Rainbow-
    1-1/16" Anodized aluminum frame x 5/8" thick ensures finish protection as well as heat resistance. Trimless "full-fold" bifold doors open a full 180° for beauty, enhanced viewing, easy cleaning and safety. 


    Based on the make and model number of your Superior the opening should be  36"w x 21 1/16"h". However  we strongly suggest that the manufactures suggested opening size only be used a reference. Please take your own measurements to ensure a proper fit.


    To take accurate Measurements, Measure the width and height of the steel opening where the enclosure will fit. DO NOT measure the finish material in front of fireplace, brick, stone, marble, slate, tile, etc.
    You may need to remove the track to install the new door, so measure accordingly. It is very important however, not to modify or remove any other component of the fireplace. 
    Take accurate measurements to the sixteenth of an inch at more than one location of the opening and use the smallest opening dimensions.

    You may contact us at 888-986-1535 to speak directly to a customer service assistant!
     

    09/28/2015
  • I want to place a wood burning portable pit (small pit would be fine) onto my deck. The deck will soon be re-floored with composite decking. And (I will check this with local code), what I'm seeing is that most code requires this to be 10 feet from the house ? I'm thinking of just getting a fireproof mat of some sort to lay down under the unit. And, if you know of wood burning units that are "semi-enclosed" to protect embers from coming close to the "near by" house, I would like to know what you can offer there. Thanks. Doug

    Hello Doug,

    It's safety first when it comes to enjoying your outdoor fire pit !  We all know how easily fires can spread, and its common law in most areas that sparks must be under control, especially in windy parts of the USA. Our custom fire pit screens, covers, and snuffers are a great way to keep the sparks and ash where they belong - in in the fire. We have any diameter fire pit covered, with spark screens available in round dome and square box styles, with your choice of lift-off or door access. These screens are available in a wide variety of sizes for round or square applications, but we can also do custom sizes and shapes made just for your fire pit. Each screen is made in the USA from your choice of either stainless or carbon steel, with heavy duty mesh and solid hardware to stand up to the elements.

    Safety Screens

    Snuffer Covers

    09/26/2015
  • I am looking to have a custom made spa spillway fabricated out of hammered copper. Does your company create custom spillways? Thank You, Matthew

    Custom products are our specialty!  All spillways are custom ordered to fit your specific needs. A customer service representative will contact you ASAP .

     

    Thank you.

    09/21/2015
  • I have a tile facia and no hearth. Will any of these doors fit? Most say they must sit on the hearth.

    There are certain Masonry fireplace doors that do require a hearth for the bottom frame to rest on. If you do not have a hearth to support the door you may purchase a suspension bar.

    A suspension bar is used on hole in wall installations or where standard doors can not rest on hearth. You can use a regular overlap fit door and rest your enclosure on the suspension bar.

    For use on hole in wall installations or where standard doors can not rest on hearth. You can use a regular overlap fit door and rest your enclosure on the suspension bar.

    09/16/2015
  • How many cubic feet is a ten pound bag?

    The Ivory River Rock Fire Stone is a ten piece set. Each rock varies in size covering an approximate 12"  Diameter.

    Ivory River Rock Fire Stones - 10 pound bag 08/18/2015
  • Hi, does this log set need any additional parts to be hooked up to a gas line in a fire pit. How many BTU's is it? Do you offer any additional discounts to designers? Thank you for your help. I have not installed one of these for a client before. Jill Baker Lulu's Vintage Home 303-618-9678

    The Sedona is the Grand Daddy of all outdoor log sets!  This 19 piece log set will require a firepit housing larger than 25" diameter and burner system. All these items can be found right here at CJ's ! 

    https://www.cjshearthandhome.com/outdoor-living/diy-fire-pits/burner-inserts

    https://www.cjshearthandhome.com/outdoor-living/diy-fire-pits

    The BTU's will be determined by the size burner system you choose.

    25 Inch Diameter Sedona Large Fire Pit Log Set 08/12/2015
  • HI cjs hearth&home; I have checked out your w/site& wish to purchase some mica sheet ,can you tell me if you ship to australia. If your company does so I would very much like to place an order,I must tell you,you are my last hope as it appears no australian company stocks this type of product any longer[not even as old stock in a dusty corner somewhere] & unless I am able to source some mica my project will be still borne. yours in anticipation Jim Butcher at email attached

    Jim,  We strive to accommodate all of our customers needs. One of our Customer Service Associates  will be contacting you soon  in regards to your request.

    Thank You!

    Mica Glass Mineral for Coal and Wood Stoves - High Temperature All Sizes 08/05/2015
  • Is M230 for interior or exterior application?

    Yes, the M230 high temperature sealant can be use in both interior or exterior applications. 

    Stove Bright M230 High Temperature Sealant - Up to 900 Degrees Fahrenheit - 10.3 Ounce 07/17/2015
  • I need a grate that will fit into a fireplace that is 16" deep, 12"w at back (back wall), and about 34"w at opening. I would like stainless steel, but can't tell from this if the widths would be for the legs or bars? I need the legs to fit within the measurements above. Would this one? I don't want it to protrude beyond the opening. Thanks!

    The measurement is for the bars. That is a very small opening and none of the stainless steel grates would work. You would need to pick one of the franklin grates https://www.fireplacedoorsonline.com/fireplace-accents/fireplace-grate/17-franklin-cast-iron-fireplace-grate

    22 Inch Stainless Steel Fireplace Grate 05/19/2015
  • Do you make doors for pyromaster ventless gas fireplace

    Ventless fireplaces can not have glass doors, however you can get a mesh door. https://www.fireplacedoorsonline.com/zero-clearance-fireplace-doors/zero-clearance-fireplace-mesh-doors

    05/18/2015
  • My hearth sits up 1/2" higher than the fireplace floor. I wanted to make sure that I should order the door with the hearth higher than fireplace floor. I wasn't sure if being a half inch higher would be considered " higher " than fireplace floor.Fireplace opening is 29" wide and 22" high. Thanks, Dave

    Yes Slimline will work for your fireplace. The 3425 will work perfect. 

    Slimline Fireplace Door - for Openings 27-1/8 to 45 Inch Wide by 20-5/8 to 32-1/2 Inch Tall 05/17/2015
Customer Feedback  Our customers rate us 5/5 stars.

Our loyal customers have left 55 company testimonials giving us an average of 5/5 stars for great service. Would you like to leave your own feedback, testimonial, or review? Leave My Feedback

In today’s world of internet buying across hundreds and/or thousands of miles it is the customer who is at risk as they are purchasing product site unseen. Knowing CJ’s Home Decor & Fireplaces stood behind their customer says a lot about its service and its employees.

Greg rated our company service 5/5 Greg

GREAT PRICES!!  fit in my budget.

Kristen rated our company service 5/5 Kristen

Replacement glass
All I can say is WOW, ordered my glass on Sunday they processed it on Monday my wife called me Tuesday evening saying it had arrived at our house. It couldn't fit in the door any better I'm very pleased and I'll definitely order anything else I might need in the future from cjs. Thanks

Jeff Krumn rated our company service 5/5 Jeff Krumn Curtice

ceramic high heat glass
Fit like a glove. Nice cut. Fast shipping . I was amazed

david dean rated our company service 5/5 david dean taunton

Good
Ordering was a breeze. Fast, easy checkout.

Brian rated our company service 5/5 Brian

About CJ's Home Decor & Fireplaces LLC Thanks for Shopping CJ's!
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