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Customer Reviews
I built a 2200 sq ft house in the mountains upstate New York. I planned to burn coal (with oil/hot water backup) and bou...
Chip Scheiner gave Hitzer Model 30-95 E-Z Flo Coal Fired Hopper Stove with 134 CFM Blower a rating of 5/5
Chip Scheiner
Needed a replacement log lighter after mine rusted out that i bought from another online store. The lighter got here fas...
Thomas Stone gave Cast Iron Gas Starter Pipe From Hearthmaster - Natural Gas a rating of 5/5
Thomas Stone

Looftlighter

Looft Industries is a Swedish company that is dedicated to designing and marketing innovative products for hearth and grill alike. Their Looftlighter was developed to be a fast and ecologically sound alternative to the dangers of storing lighter fluid, the waste produced by lighter fluid cans, and the toxic fumes that propagates food cooked with a lighter fluid-started fire.

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Customer Feedback  Our customers rate us 5/5 stars.

Our loyal customers have left 56 company testimonials giving us an average of 5/5 stars for great service. Would you like to leave your own feedback, testimonial, or review? Leave My Feedback

Thanks
Hello, I got your glass today and installed it.  I was impressed in how easy it was to put the plugs in that hold the glass in place – nice engineering there. I bought the wrong color – see the attached picture (the new pane is 2nd from left) – it should be lighter.  I’ll replace it sometime before I move out; in the mean time it’s a warning to not leave the fire unattended. Thanks for the great packaging, too – I can use that cardboard in projects so it’s going to be reused.

Mike B rated our company service 5/5 Mike B

Great service, lightning fast shipping, incredible packing, fits perfect, quality product. Thank you

Dave NH rated our company service 5/5 Dave NH

Very Good Packaging
The Fireplace Doors arrived yesterday afternoon and they were very well packaged. I installed the fireplace doors this morning and I am pleased with the way the finish was protected and how the installation went. Everything went smoothly.

Morris rated our company service 5/5 Morris

In today’s world of internet buying across hundreds and/or thousands of miles it is the customer who is at risk as they are purchasing product site unseen. Knowing CJ’s Home Decor & Fireplaces stood behind their customer says a lot about its service and its employees.

Greg rated our company service 5/5 Greg

Restocking 35%
Make sure you know before buying anything from Fireside Expressions that they will charge you 35% for any returns, even if the box is unopened. They don't have to do a lot of sales, they meet their targeted revenue from restocking fees. FIRESIDEXPRESSIONS ANSWER: Dear Ms. Lynch, Firesidexpressions does not charge restocking fees to make money. Restocking fees are charged by manufacturers and vendors to cover the costs of re-entering items into inventory, inspecting the items and re-boxing them in new boxes and filing the paperwork. We also must pay the re-stocking fees if we don’t normally stock items. By the way, I know that the BBB did pass along our offer to share the restocking fees and lower your rate to 25%. They told us that you did not think that was good enough.  

Sheri Lynn McHenry-L... rated our company service 1/5 Sheri Lynn McHenry-L... Castle Rock

About CJ's Home Decor & Fireplaces LLC Thanks for Shopping CJ's!
Fire, Water, Paradise Experts Since 1999!
PH: (888) 986-1535
Fax: (814) 723-4187
Warren, PA 16365
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