This system utilizes a standing pilot with thermocouple sensing to safely control gas flow, manual flame height adjustment, manual switch spark igniter and a safety pilot valve mounted in a stainless steel box.
Benefits and features:
Recommended burner sizes:
Hearth Products Controls Company warranties product against manufacturing defects that prevent safe and correct operation of the product commencing from the date of original sale / shipment from HPC. The warranty on parts and in-house labor will apply only to claims presented to us by our original customer and is in lieu of all other warranties expressed or implied. Please refer to the Warranty Chart below for warranty periods.
The defective product must be shipped back with an RMA (Return Merchandise Authorization) issued by HPC for that specific product which states the nature of the defect or warranty claim. Product to be returned should be packed carefully?HPC is not responsible for damage on returned items. The original purchase information will be required. RMA?s are only valid for 30 days from the date of issue by HPC and will not be processed if received after the expiration date. The RMA number must be indicated on the outside of the return package and a copy of the RMA in the package with product.
Our warranty does not cover items that have been damaged by over heating, modification, abuse, improper storage, installation, or maintenance. This warranty excludes claims for incidental or consequential damage and indirect-collateral expenses arising from product defects or warranty recovery.
Hearth Products Controls Company is not responsible for local codes and / or if any of our products are not approved for installation. Please check with your local building department or governing agencies for proper approvals before purchasing. HPC is not responsible for the actions including negligence of the installer.
Ships as freight.
Shipping cost is included in pricing. Additional shipping may be required for areas considered "remote" by delivery services.
BEFORE PURCHASING, PLEASE NOTE THE FOLLOWING:
This product must?ship?LTL freight and a signature is required for delivery.
Please be sure to inspect the all freight shipments carefully and note any damages or missing items on the delivery receipt.
In the event of possible concealed damage, customers MUST write "Pending Inspection" next to their signature on the delivery receipt. Failure to write "Pending Inspection" on the delivery receipt will bar the customer from recovery for undiscovered/concealed damage, after the fact.
All deliveries will be common carrier "Curbside Delivery"
"Curbside Delivery" provides delivery made to curb at the end of the driveway. It is not the driver?s responsibility to bring freight into house, garage, etc. Drivers do not assist with unpacking, set-up or clean up.
|Fuel Type||Natural gas|
|Pipe Size||1/2" connectors|
Our loyal customers have left 55 company testimonials giving us an average of 5/5 stars for great service. Would you like to leave your own feedback, testimonial, or review? Leave My Feedback
Samantha was great! I forgot to email her as I promised. My doors came and they were wrong. She worked with me and stayed in contact and got the right ones delivered. She was prompt and very friendly. Mistakes happen and I didn't mind cause of how great I was treated. I tell everyone! The doors are fantastic and look great. Thanks!
I received my shipment of the Cottesmore Electric Coal Basket this morning. I am very pleased with the basket and the way it operates. The heater is very quiet and the flickering flame effect is very attractive. I had planned to plug the unit into the electrical outlet on the right side of my fireplace. The electric cord is not long enough to reach that outlet since the cord comes off the left side of the unit. I will have to work something else out. I was very happy and surprised to receive the basket this soon. Thank you for such excellent service. Its been a real pleasure doing business with your company.
Glass was broken in transit... BUT!
Glass showed up broken for some unknown reason. No questions asked these guys shipped me a new one right away! Great company. Glass fits perfectly.
The man I talked to this morning was very helpful and friendly I will be calling back to make my purchase soon! Thank You for your kindness.
Replacing the glass was a breeze
This is my first time doing business with FastReplacementglass.com, and I am impressed with their customer care, they actually care!!!!. I have talked to Kimberly in person twice and communicated via email more than a couple of times in regards to getting a replacement glass for my fire-place glass bi-fold doors. Actually the glass procurement was the fast and easy part, and it came fast with accurate dimensions finished with a pencil edge that matched the other glass panels perfectly. The challenge after receiving the replacement glass was to find the proper gasket to replace the old used gaskets. Kimberly is very knowledgeable and has solutions for unique problem jobs like mine turned out to be.