Media Enhancement Kit Glass Embers - Blue

Media Enhancement Kit Glass Embers - Blue Media Enhancement Kit Glass Embers - Blue
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Brand: Napoleon Fireplaces
Model # MEKGEB
Item # 8007
Reward Points Earned: 24
Availability: Available
Your Price: $24.00
Price in Rewards Points: 2400
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* Last updated on September 16th 2014.
* Product, parts, color, finish, or texture may vary slightly from photos.
Customer Feedback  Our customers rate us 5/5 stars.

Our loyal customers have left 56 company testimonials giving us an average of 5/5 stars for great service. Would you like to leave your own feedback, testimonial, or review? Leave My Feedback

Restocking 35%
Make sure you know before buying anything from Fireside Expressions that they will charge you 35% for any returns, even if the box is unopened. They don't have to do a lot of sales, they meet their targeted revenue from restocking fees. FIRESIDEXPRESSIONS ANSWER: Dear Ms. Lynch, Firesidexpressions does not charge restocking fees to make money. Restocking fees are charged by manufacturers and vendors to cover the costs of re-entering items into inventory, inspecting the items and re-boxing them in new boxes and filing the paperwork. We also must pay the re-stocking fees if we don’t normally stock items. By the way, I know that the BBB did pass along our offer to share the restocking fees and lower your rate to 25%. They told us that you did not think that was good enough.  

Sheri Lynn McHenry-L... rated our company service 1/5 Sheri Lynn McHenry-L... Castle Rock

Replacing the glass was a breeze
This is my first time doing business with FastReplacementglass.com, and I am impressed with their customer care, they actually care!!!!. I have talked to Kimberly in person twice and communicated via email more than a couple of times in regards to getting a replacement glass for my fire-place glass bi-fold doors. Actually the glass procurement was the fast and easy part, and it came fast with accurate dimensions finished with a pencil edge that matched the other glass panels perfectly. The challenge after receiving the replacement glass was to find the proper gasket to replace the old used gaskets. Kimberly is very knowledgeable and has solutions for unique problem jobs like mine turned out to be.

Rusty rated our company service 5/5 Rusty

Thank you!!! What great response!!! I appreciate the quickness and the service of your company!!!

Phillip rated our company service 5/5 Phillip

Wow, fast turn around on my order.

Judy D rated our company service 5/5 Judy D

This was the lowest price for glass
As I responded above, all went well and I appreciate being able to purchase the replacement glass for my gas fireplace insert at a reasonable cost. Thanks.

Larry M rated our company service 5/5 Larry M

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