Media Enhancement Kit Glass Embers - Topaz

Media Enhancement Kit Glass Embers - Topaz Media Enhancement Kit Glass Embers - Topaz
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Brand: Napoleon Fireplaces
Model # MEKGET
Item # 8010
Reward Points Earned: 24
Availability: Available
Your Price: $24.00
Price in Rewards Points: 2400
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* Last updated on September 16th 2014.
* Product, parts, color, finish, or texture may vary slightly from photos.
Customer Feedback  Our customers rate us 5/5 stars.

Our loyal customers have left 59 company testimonials giving us an average of 5/5 stars for great service. Would you like to leave your own feedback, testimonial, or review? Leave My Feedback

Wow, fast turn around on my order.

Judy D rated our company service 5/5 Judy D

ceramic high heat glass
Fit like a glove. Nice cut. Fast shipping . I was amazed

david dean rated our company service 5/5 david dean taunton

Thanks Dana
From the first moment I interacted with Dana she was nothing but professional, courteous and more than a little helpful. Dana never failed to reply to an email or answer a question. She kept me apprised of my order and her follow through was fantastic. I never felt alone during this process.

Debbe rated our company service 5/5 Debbe

Very poor customer service
Still not resolved. I called, emailed and was billed, paid and received only received 2 one One lb bags!. This is not what I ordered. No response! CJs Hearth & Home Team Kathy - We apologize for the inconvenience and want to get this resolved for you. Our customer service team called and spoke with your husband several times asking to speak with you. Please call us at your convenience so we can be sure you get the proper color and size per your request. 

Kathy rated our company service 1/5 Kathy Westfield

Fire pit has small flame
When I put my fire pit glass on top of the orafice, it seems like the glass is covering the hole/ports and the fire is very sporadic which is limiting the heat from the pit. Any suggestions on what I can do?

Mart Orr rated our company service 5/5 Mart Orr Simpsonville

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