Venting Type: Top Vent
This Napoleon IR3 top vent direct vent gas fireplace insert has a 64.2% efficiency rating. The Napoleon IR Series will add safety while heating your home, lodge, or even your charming country cottage. This insert has a built in adjustable flame and heat control, leaving you in full control! An electronic ignition with included remote control puts the flame at your fingertips.
MANTEL IS NOT INCLUDED WITH THIS PRODUCT!
|Warranty||Ships as freight. Shipping cost is included in pricing. Additional shipping may be required for areas considered "remote" by delivery services. BEFORE PURCHASING, PLEASE NOTE THE FOLLOWING: This product must ship LTL freight and a signature is required for delivery. Please be sure to inspect the all freight shipments carefully and note any damages or missing items on the delivery receipt. In the event of possible concealed damage, customers MUST write "with exceptions of damage or shortage" next to their signature on the delivery receipt. Failure to write "with exceptions of damage or shortage" on the delivery receipt will bar the customer from recovery for undiscovered/concealed damage, after the fact. All deliveries will be common carrier "Curbside Delivery" "Curbside Delivery" provides delivery made to curb at the end of the driveway. It is not the driver’s responsibility to bring freight into house, garage, etc. Drivers do not assist with unpacking, set-up or clean up. WARRANTY: The President’s Limited Lifetime Warranty protects your fireplace for the lifetime of the original purchaser. Specific parts covered by the Lifetime Warranty include: the combustion chamber heat exchanger, stainless steel burner, logs, ceramic glass against thermal breakage, gold plated parts against tarnishing, porcelain enameled surfaces and aluminum extrusion trim. Wearable components such as blowers, gas valves, etc. will be warranted for the first year. .|
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Fire pit has small flame
When I put my fire pit glass on top of the orafice, it seems like the glass is covering the hole/ports and the fire is very sporadic which is limiting the heat from the pit. Any suggestions on what I can do?
Thank you!!! What great response!!! I appreciate the quickness and the service of your company!!!
We received the fireplace doors in good shape the other day, they look great, beautifully made.
Just wanted to let you know we (finally) received the correct grate. Please extend Marcy our thanks – she was very helpful throughout this!
Fireplace insert replacement glass
I called and spoke to a young lady that walked me through the order placement process. My glass came in quickly fit perfect very well pleased. I will definitely recommend you to my friends.