Venting Type: Top Vent
This Napoleon XIR4 top vent direct vent gas fireplace insert has a 64% efficiency rating. The Napoleon IR Series will add safety while heating your home, lodge, or even your charming country cottage. This insert has a built in adjustable flame and heat control, leaving you in full control! An electronic ignition with included remote control puts the flame at your fingertips.
MANTEL IS NOT INCLUDED WITH THIS PRODUCT!
|Warranty||Ships as freight. Shipping cost is included in pricing. Additional shipping may be required for areas considered "remote" by delivery services. BEFORE PURCHASING, PLEASE NOTE THE FOLLOWING: This product must ship LTL freight and a signature is required for delivery. Please be sure to inspect the all freight shipments carefully and note any damages or missing items on the delivery receipt. In the event of possible concealed damage, customers MUST write "with exceptions of damage or shortage" next to their signature on the delivery receipt. Failure to write "with exceptions of damage or shortage" on the delivery receipt will bar the customer from recovery for undiscovered/concealed damage, after the fact. All deliveries will be common carrier "Curbside Delivery" "Curbside Delivery" provides delivery made to curb at the end of the driveway. It is not the driver’s responsibility to bring freight into house, garage, etc. Drivers do not assist with unpacking, set-up or clean up. WARRANTY: The President’s Limited Lifetime Warranty protects your fireplace for the lifetime of the original purchaser. Specific parts covered by the Lifetime Warranty include: the combustion chamber heat exchanger, stainless steel burner, logs, ceramic glass against thermal breakage, gold plated parts against tarnishing, porcelain enameled surfaces and aluminum extrusion trim. Wearable components such as blowers, gas valves, etc. will be warranted for the first year. .|
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I went by the description they had but apparently it was not the actual size of the product but the size of the fireplace. No where on the website do they have the diameters of the actual product. After getting the product I noticed it was the wrong size and tried returning it. They want 20% restocking and I pay for shipping due to the terms but in the terms and condition it also States you'll get a courtesy email to make sure you purchase the right product before it ship. Well after I said that they stop emailing me. CJs Hearth & Home Team The description on the web site said that it was a screen for a direct vent fireplace. After seeing a picture of your fireplace it was clear that you have a vent free fireplace not a direct vent. A direct vent fireplace has a sealed piece of glass on the front of the fireplace. This screen is made only for the Monessen models listed in the ...
From the first moment I interacted with Dana she was nothing but professional, courteous and more than a little helpful. Dana never failed to reply to an email or answer a question. She kept me apprised of my order and her follow through was fantastic. I never felt alone during this process.
Spreading the word
All in all very pleased with the mantel and the overall experience. Web site was a little tricky as the only way I found to order was by phone. Have told many others about your products.
Hello, Received my order last week. Professional job. Thank you.
Exact Sized Replacement
We installed the fireplace screens today. They installed very easy and were exact in size. Thank you so much for your professionalis m throughout.