Wood Facing Finish Color for Napoleon Fireplace Mantels - Ebony

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Brand: Napoleon Fireplaces
Model # -E
Item # 17217
Availability: Available
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This is a color option for Napoleon® wood products.

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* Last updated on October 22nd 2014.
* Product, parts, color, finish, or texture may vary slightly from photos.
Customer Feedback  Our customers rate us 5/5 stars.

Our loyal customers have left 59 company testimonials giving us an average of 5/5 stars for great service. Would you like to leave your own feedback, testimonial, or review? Leave My Feedback

Root beer Fire Glass Beads 3/8-1/2 inch
BUYER BEWARE!!! The website picture is a poor representation of the true color of these beads. The actual color is significantly darker. If you wish to return item you will be charged a restocking fee and the cost of shipping will be deducted from your refund. I'm not quite sure on how they calculate their shipping fees (considering that the item cost $70.50 with FREE SHIPPING no matter where they are shipping to). The refund policy of charging a restocking fee on top of shipping costs is certainly NOT customer friendly! DO NOT BUY FROM THIS COMPANY UNLESS YOU ARE CERTAIN YOU ARE GOING TO KEEP YOUR PURCHASE. Simply put, their refund policy makes item unworthy for return.

Dominick Giovanniello rated our company service 1/5 Dominick Giovanniello Massapequa

Fire pit has small flame
When I put my fire pit glass on top of the orafice, it seems like the glass is covering the hole/ports and the fire is very sporadic which is limiting the heat from the pit. Any suggestions on what I can do?

Mart Orr rated our company service 5/5 Mart Orr Simpsonville

Just wanted to say thank you for the professionalis m and quality of your company and product. The fireplace glass fit perfect.

Jeff rated our company service 5/5 Jeff

Thanks
We received the fireplace doors in good shape the other day, they look great, beautifully made.

Scott rated our company service 5/5 Scott

Just wanted to let you know we (finally) received the correct grate. Please extend Marcy our thanks – she was very helpful throughout this!

Lisa rated our company service 5/5 Lisa

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