This is a TimberFire™ artificial log stack designed for use with 84" Rasmussen® brand LD84 burners for vented fireplaces. If features thirty-five (35) low-maintenance log components that have been hand-painted to look like large scale logs while still remaining immune to the effects of a gas fire.
PLEASE NOTE: This log set is designed to only work with LD35 burners from Rasmussen. There is no rear log due to the design of the LD burner system.
Benefits and features:
|Finish||Painted charred logs|
|Material||Ceramic bonded refractory cement|
|Number of Pieces||35|
|Additional Information||Compatible with Rasmussen LD84 burners.|
|Number of Cartons||8|
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Thanks for such a QUICK response!
I received my shipment of the Cottesmore Electric Coal Basket this morning. I am very pleased with the basket and the way it operates. The heater is very quiet and the flickering flame effect is very attractive. I had planned to plug the unit into the electrical outlet on the right side of my fireplace. The electric cord is not long enough to reach that outlet since the cord comes off the left side of the unit. I will have to work something else out. I was very happy and surprised to receive the basket this soon. Thank you for such excellent service. Its been a real pleasure doing business with your company.
Glass had to be resized to meet order once. Customer service was amazing. Unfortunately the glass was not. Even with the resizing and additional information provided the glass failed to meet the specifications required. Although the company was amazing to work with, I will have to go somewhere else with my business.
Make sure you know before buying anything from Fireside Expressions that they will charge you 35% for any returns, even if the box is unopened. They don't have to do a lot of sales, they meet their targeted revenue from restocking fees. FIRESIDEXPRESSIONS ANSWER: Dear Ms. Lynch, Firesidexpressions does not charge restocking fees to make money. Restocking fees are charged by manufacturers and vendors to cover the costs of re-entering items into inventory, inspecting the items and re-boxing them in new boxes and filing the paperwork. We also must pay the re-stocking fees if we don’t normally stock items. By the way, I know that the BBB did pass along our offer to share the restocking fees and lower your rate to 25%. They told us that you did not think that was good enough.
Fire pit has small flame
When I put my fire pit glass on top of the orafice, it seems like the glass is covering the hole/ports and the fire is very sporadic which is limiting the heat from the pit. Any suggestions on what I can do?