This is a Prestige Oak™ artificial log stack designed for use with see-through (double sided) 48" Rasmussen® brand burners for vented fireplaces. If features twelve (12) low-maintenance log components that have been hand-painted to look like large scale logs while still remaining immune to the effects of a gas fire.
Benefits and features:
|Finish||Heavy logs with bark|
|Material||Ceramic bonded refractory cement|
|Number of Pieces||12|
|Additional Information||Compatible with Rasmussen DF and CS style burners.|
|Number of Cartons||3|
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My bowls look amazing! Could not be happier. Thank you for all the help Linda through the whole process. Very knowledgeable and prompt. Thanks again.
Just wanted to let you know we (finally) received the correct grate. Please extend Marcy our thanks – she was very helpful throughout this!
Fire pit has small flame
When I put my fire pit glass on top of the orafice, it seems like the glass is covering the hole/ports and the fire is very sporadic which is limiting the heat from the pit. Any suggestions on what I can do?
Make sure you know before buying anything from Fireside Expressions that they will charge you 35% for any returns, even if the box is unopened. They don't have to do a lot of sales, they meet their targeted revenue from restocking fees. FIRESIDEXPRESSIONS ANSWER: Dear Ms. Lynch, Firesidexpressions does not charge restocking fees to make money. Restocking fees are charged by manufacturers and vendors to cover the costs of re-entering items into inventory, inspecting the items and re-boxing them in new boxes and filing the paperwork. We also must pay the re-stocking fees if we don’t normally stock items. By the way, I know that the BBB did pass along our offer to share the restocking fees and lower your rate to 25%. They told us that you did not think that was good enough.
Very Good Packaging
The Fireplace Doors arrived yesterday afternoon and they were very well packaged. I installed the fireplace doors this morning and I am pleased with the way the finish was protected and how the installation went. Everything went smoothly.