The Pearl™ Right Corner Direct Vent Gas Fireplaces brings a fresh new look to your room. With up to three open sides for fire-viewing, this gas fireplace complements your decor while creating a cozy, relaxing place to gather. It looks great from every angle. Corner models offer fire viewing from 2 adjacent sides. The signature command system offers ultimate convenience at your fingertips. This exclusive system gives you a full-featured command center for your fireplace. The optional remote offers even more flexibility. This fireplace delivers a range of BTUs from 25,000 to 36,000, so you'll stay nice and warm while efficiently heating the room to help lower heating costs. With up to 2,771 sq. in. of viewing area, friends and family can enjoy the lovely flame picture from almost anywhere in the room.
Signature Command (SC) Control Features:
This appliance is approved for installation with the following direct-vent pipe:
Monessen and Majestic certified 5" x 8" DVP (convert to SLP for vertical and vertical-horizontal applications) and PVLP-SLP
The following components are warranted for life to the original owner, subject to proof of purchase: Firebox, Combustion Chamber, Heat Exchanger, Grate and Stainless Steel Burners.
FIVE YEAR WARRANTY
The following components are warranted five (5) years to the original owner, subject of proof of purchase: Ceramic Fiber Logs.
MHSC warrants the components and materials in your gas appliance to be free from manufacturing and material defects for a period of two years from date of installation. After installation, if any of the components manufactured by MHSC in the appliance are found to be defective in materials or workmanship, MHSC will, at its option, replace or repair the defective components at no charge to the original owner. MHSC will also pay for reasonable labor costs incurred in replacing or repairing such components for a period of two years from date of installation. Any products presented for warranty repair must be accompanied by a dated proof of purchase.
This Limited Lifetime Warranty will be void if the appliance in not installed by a qualified installer in accordance with the installation instructions. The Limited Lifetime Warranty will also be void if the appliance is not operated and maintained according to the operating instructions supplied with the appliance, and does not extend to (1) firebox/burner assembly damage by accident, neglect, misuse, abuse, alterations, negligence of others, including the installation thereof by unqualified installers, (2) the costs of removal, reinstallation or transportation of defective parts on the appliance, or (3) incidental or consequential damage. All service work must be performed by an authorized service representative.
Ships as freight.
Shipping cost is included in pricing. Additional shipping may be required for areas considered "remote" by delivery services.
BEFORE PURCHASING, PLEASE NOTE THE FOLLOWING:
This product must ship LTL freight and a signature is required for delivery.
Please be sure to inspect the all freight shipments carefully and note any damages or missing items on the delivery receipt.
In the event of possible concealed damage, customers MUST write "Pending Inspection" next to their signature on the delivery receipt. Failure to write "Pending Inspection" on the delivery receipt will bar the customer from recovery for undiscovered/concealed damage, after the fact.
All deliveries will be common carrier "Curbside Delivery"
"Curbside Delivery" provides delivery made to curb at the end of the driveway. It is not the drivers responsibility to bring freight into house, garage, etc. Drivers do not assist with unpacking, set-up or clean up
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Purchased: Log Style Mantel
The mantel arrived yesterday afternoon and is in great shape. That was easily the most impressive job of packaging a large, odd-shaped object that I've ever seen!
We received the fireplace doors in good shape the other day, they look great, beautifully made.
Spreading the word
All in all very pleased with the mantel and the overall experience. Web site was a little tricky as the only way I found to order was by phone. Have told many others about your products.
I really enjoyed working with you! Your attention to detail and follow up were beyond expectation.
Very poor customer service
Still not resolved. I called, emailed and was billed, paid and received only received 2 one One lb bags!. This is not what I ordered. No response! CJs Hearth & Home Team Kathy - We apologize for the inconvenience and want to get this resolved for you. Our customer service team called and spoke with your husband several times asking to speak with you. Please call us at your convenience so we can be sure you get the proper color and size per your request.