Spillway Kit for Fire and Water Bowls

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Brand: CJs Custom Shop
Model # CJS-SPWK-FBD
Item # 12971
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Availability: Available
Your Price: $399.00
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Kit component with line and spillway for fire and water concrete bowls.

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* Last updated on May 5th 2016.
* Product, parts, color, finish, or texture may vary slightly from photos.
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I received my shipment of the Cottesmore Electric Coal Basket this morning.  I am very pleased with the basket and the way it operates.  The heater is very quiet and the flickering flame effect is very attractive. I had planned to plug the unit into the electrical outlet on the right side of my fireplace.  The electric cord is not long enough to reach that outlet since the cord comes off the left side of the unit.  I will have to work something else out. I was very happy and surprised to receive the basket this soon.  Thank you for such excellent service.  Its been a real pleasure doing business with your company.

Patricia g rated our company service 5/5 Patricia g

Thank you for responding and extending a discount offer to me. I'm so very impressed by your concern for just one customer, thanks. Also thank you for the advice about what may happen if we shut the doors completely.

Stacy rated our company service 5/5 Stacy

Root beer Fire Glass Beads 3/8-1/2 inch
BUYER BEWARE!!! The website picture is a poor representation of the true color of these beads. The actual color is significantly darker. If you wish to return item you will be charged a restocking fee and the cost of shipping will be deducted from your refund. I'm not quite sure on how they calculate their shipping fees (considering that the item cost $70.50 with FREE SHIPPING no matter where they are shipping to). The refund policy of charging a restocking fee on top of shipping costs is certainly NOT customer friendly! DO NOT BUY FROM THIS COMPANY UNLESS YOU ARE CERTAIN YOU ARE GOING TO KEEP YOUR PURCHASE. Simply put, their refund policy makes item unworthy for return.

Dominick Giovanniello rated our company service 1/5 Dominick Giovanniello Massapequa

Very poor customer service
Still not resolved. I called, emailed and was billed, paid and received only received 2 one One lb bags!. This is not what I ordered. No response! CJs Hearth & Home Team Kathy - We apologize for the inconvenience and want to get this resolved for you. Our customer service team called and spoke with your husband several times asking to speak with you. Please call us at your convenience so we can be sure you get the proper color and size per your request. 

Kathy rated our company service 1/5 Kathy Westfield

Thanks for the corner fireplace screen. I have installed it but haven't actually used it yet, but it looks great and fit perfect.

David rated our company service 5/5 David

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