30 Inch Super Sized Charred Oak Gas Logs

30 Inch Super Sized Charred Oak Gas Logs Empire Charred Oak Gas Logs  Charred Oak Gas Logs
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Brand: White Mountain Hearth
Model # LS30C2S
Item # 23914
Reward Points Earned: 241
Availability: Available
Starting At: $241.00
Price in Rewards Points: 24100

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Firebox Requirements:
Firebox Width: 34"  Firebox Height: 20"  Firebox Depth: 14" 

No more do you need to make maintaining your fireplace a chore. Featured is our Super Sized Charred Oak Gas Log set. Pick your ideal size, install professionally and start enjoying the warmth of a new fireplace. With minimal to no clean up you no longer need to work for your fireplace. Heating up to a max of 38,000 BTU's our gas logs have supplemental heating for your whole house. Enjoy the ambience of a real fireplace without all the hassle today.

Includes: 

  • 6 pieces of ceramic fiber logs 
  • Burner & ignition
  • Ember kit for floor of fire (optional) 

Burner Description:

Slope Glaze Burner  (Natural Gas or Liquid Propane) Up to 38,000 BTU's

  • Three different style burner types to fit any home owner preference
  • Comes with pre-assembled control valve and regulator

Ignition source:

  • Millivolt Control (VFSR) - has standing pilot light/can be started in power outage with on/off switch. Optional remote control available.\

  • Variable (VFSV) - Continuously lit pilot flame, manual on & off, flame height control, no remote control.

  • Intermittent (VFSE) - Pilot lit by thermostat, turns on at temp set by owner, adjustable, most energy efficient. Includes thermostat variable remote control.

     

 

Features and Benefits

  • Refractory ceramic retains heat, allowing your wood pieces to continue delivering heat even after the fire is turned off.
  • Made in the USA ~ helping our American economy with each purchase.
  • Vented gas logs are a great environmental alternative to real logs. They create a cleaner burn and use less natural resources.
  • Remote makes adjustments effortless from anywhere in the room
  •  For safety, an Oxygen Depletion System will shut down the burner if the oxygen levels become unsafe.

Important Information:

  • If installing the burner, please have a certified gas technician do the installation.
  • CAUTION! Gas Logs stay hot even after the fire is out.  Do not touch!
  • Read owners manual. 
  • Certain states and/or counties within states may not allow installation of vent free products. This includes but is not limited to: California, Minnesota, Wisconsin.
    Other states may have local restrictions such as Arizona, Nevada, Idaho, Alaska, Wyoming, New Mexico, North Dakota and South Dakota. 
    Please check local codes before purchasing a Vent Free Appliance!

 

All parts (except remote controls and thermostats) carry a 5-year limited warranty, with a 5-year limited labor warranty. 

Remotes and Thermostats (Sold with Systems or as Accessories) • All parts carry a 1-year limited warranty. 

Hearth products must be installed by a qualified technician and must be maintained and operated safely, in accordance with the instructions in the owner’s manual. Empire will make replacement parts available at the factory. Shipping, labor, and installation expenses are not covered. To make a claim under this warranty, please have your receipt available and contact your installing dealer. The installing dealer is responsible for providing service and will contact the factory to initiate any warranted parts replacements. Unauthorized service or parts replacements will not be covered. This warranty applies to the original purchaser only and is not transferable.

What Is Not Covered;
This warranty does not cover damages that might result from the use, misuse, or improper installation of this appliance.
This warranty does not cover claims that do not involve defective workmanship or materials.
This warranty does not cover unauthorized service or parts replacements will not be covered.

Specifications
Material Ceramic Fiber Logs
BTU 20k- 38k BTU depending on burner and fuel used.
Fuel Type Natural Gas or Liquid Propane
Height 20 inches
Width 30 inches
Depth 14 inches
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* Last updated on November 29th 2016.
* Product, parts, color, finish, or texture may vary slightly from photos.
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Very poor customer service
Still not resolved. I called, emailed and was billed, paid and received only received 2 one One lb bags!. This is not what I ordered. No response! CJs Hearth & Home Team Kathy - We apologize for the inconvenience and want to get this resolved for you. Our customer service team called and spoke with your husband several times asking to speak with you. Please call us at your convenience so we can be sure you get the proper color and size per your request. 

Kathy rated our company service 1/5 Kathy Westfield

Thank you!!! What great response!!! I appreciate the quickness and the service of your company!!!

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Customer Service
I must say the ladies in customer service really do go above and beyond. They have been quick to respond and extremely helpful. I can not wait to get my concrete bowls and install them. Thank you Dana and Lindsey for great service.

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Perfect Fit
Just thought I'd let you know how much we love the fireplace doors. Fit perfectly and look like they were made for our fireplace (they were!).

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Just wanted to let you know that the new fireplace doors look very nice and fit perfectly.

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