Arevik Flush Mount 22 Inch
We try to capture the true beauty of each light through our photographs. Please remember, though, that each piece is handmade, therefore, there may be some natural variations. Each piece is a unique piece of art and colors and designs may vary slightly.
Features and Benefits
1 YEAR LIMITED MANUFACTURER WARRANTY
Manufacturer warrants the metal work and electrical components of your lighting product to be free from defects in materials and workmanship for one (1) year.
This item is custom made by artisans in Yorkville, New York. Please allow our craftsman 2 months to create this unique piece of art for you.
|Bulb Quantity||3 (not included)|
|Bulb Size||MEDIUM LED|
Our loyal customers have left 59 company testimonials giving us an average of 5/5 stars for great service. Would you like to leave your own feedback, testimonial, or review? Leave My Feedback
Very poor customer service
Still not resolved. I called, emailed and was billed, paid and received only received 2 one One lb bags!. This is not what I ordered. No response! CJs Hearth & Home Team Kathy - We apologize for the inconvenience and want to get this resolved for you. Our customer service team called and spoke with your husband several times asking to speak with you. Please call us at your convenience so we can be sure you get the proper color and size per your request.
I went by the description they had but apparently it was not the actual size of the product but the size of the fireplace. No where on the website do they have the diameters of the actual product. After getting the product I noticed it was the wrong size and tried returning it. They want 20% restocking and I pay for shipping due to the terms but in the terms and condition it also States you'll get a courtesy email to make sure you purchase the right product before it ship. Well after I said that they stop emailing me. CJs Hearth & Home Team The description on the web site said that it was a screen for a direct vent fireplace. After seeing a picture of your fireplace it was clear that you have a vent free fireplace not a direct vent. A direct vent fireplace has a sealed piece of glass on the front of the fireplace. This screen is made only for the Monessen models listed in the ...
Very Fast Shipping
Received my order in less than the time expected. Surprised and happy!
Root beer Fire Glass Beads 3/8-1/2 inch
BUYER BEWARE!!! The website picture is a poor representation of the true color of these beads. The actual color is significantly darker. If you wish to return item you will be charged a restocking fee and the cost of shipping will be deducted from your refund. I'm not quite sure on how they calculate their shipping fees (considering that the item cost $70.50 with FREE SHIPPING no matter where they are shipping to). The refund policy of charging a restocking fee on top of shipping costs is certainly NOT customer friendly! DO NOT BUY FROM THIS COMPANY UNLESS YOU ARE CERTAIN YOU ARE GOING TO KEEP YOUR PURCHASE. Simply put, their refund policy makes item unworthy for return.
Wow, fast turn around on my order.